Job Description
Connected Well is a medical support services organisation, supporting General Practice (primary health care) in Canowindra. Our main client is a popular rural GP who delivers pro-active, carefully-planned care of patients with chronic conditions. From November ****, we will be working towards supporting a new acute-only clinic that complements our GP's focus on chronic care.
n
We are a small team looking for an additional staff member to share reception and patient-journey tasks. We are happy to provide full training to the right person. We are looking for an individual who is enthusiastic, friendly, reliable, organised and willing to learn.
n
It is a full time position based on a fortnightly roster, with an immediate start. We are open to offering a permanent part-time position for the right candidate.
n
Experience with computers and fluent typing
n
Highly Regarded
n
Experience of working remotely as part of a team using instant messaging and email
n
Medical reception experience highly regarded but not essential
n
CPR Certificate (or willingness to obtain)
n
Qualifications & experience
n
Proven ability to problem-solve and multitask, with great organisational skills
n
Ability to quickly grasp new concepts and retain information
n
Ability to confidently work autonomously but cooperatively
n




Willing to try new ways of doing things in the pursuit of better outcomes
n
Able to engage the public in a bright, friendly manner
n
Tasks & responsibilities
n
Negotiate with patients on behalf of the GP
n
Manage patient interactions and expectations
n
Reception on clinic days
n
Phone reception sessions
n
Manage incoming and outgoing communications
n
Be responsible for engaging with the 'journey' of a sub-set of patients, including recalls and reminders
n
Liaise with the practices of other Health Professionals and other medical industry organisations
n
Learn the sections of the Medical Benefits Schedule which apply to General Practice
n
Pre & post clinic setup & pack up on clinic days
n
You will be paid as a Support Services Level 2 under the Health Professionals and Support Services Award (MA ) with the view of moving to a Level 3 after a 3-month probation period has been completed. *Experienced applicants may be offered a higher starting level
n
n
Supportive team
n
Get exposure to cutting-edge model of patient care
n
Work with people who care about what they do and are finding ways to improve
n
n
Restrictions
n
This position is not open to people who are connected to our patient population by long-term family and social ties.
n
Applications close Thursday 22nd October ****.
#J-*****-Ljbffr

📌 Medical Support Clerk (Primary Care) (New South Wales)
🏢 Connected Well P/L
📍 New South Wales