Residential Advisor/ Customer Service Coordinator - Melbourne Flagstaff

Residential Advisor/ Customer Service Coordinator - Melbourne Flagstaff

09 Oct
|
Unilodge Residential Advisor
|
Melbourne

09 Oct

Unilodge Residential Advisor

Melbourne

Job Description
06th October, **** n
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Casual opportunity offering flexible work hours to accommodate busy student life
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First point of contact for fellow residents on-site
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2 minute walk from the UniLodge Melbourne Flagstaff.
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nWe are seeking up to 5 Residential Advisors (RA's) to join the team at UniLodge Melbourne Flagstaff.n
Residential Advisor - The Role:
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nIn the role of Residential Advisor, you will showcase your leadership skills by being the first point of contact for UniLodge Melbourne Flagstaff residents. You will offer assistance to your fellow peers by sharing information, overseeing and escalating residential welfare matters and facilitating the ultimate community experience.n
nIn addition to this, you will have the opportunity to organise exciting in-house events, creating an engaging atmosphere for students. n
nSome of your responsibilities will include but not be limited to:n
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Assist the Residential Life team with grievances and or matters requiring conflict resolution
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Organise and coordinate in-house events for residents to foster student engagement and a vibrant atmosphere
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Ensure that all common areas are locked and secure at the applicable times
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Maintain a high level of cleanliness & tidiness within the property
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Provide after hours on-call assistance to fellow residents
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Contact the on-call manager in the event that an accident or situation requires escalation
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Maintain a full and comprehensive log of activity and callouts during your shift
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What We Need From You:
Some of your essential skills will include solid written and verbal communication, a high level of empathy and cultural awareness, and effective problem solving skills. For this role, you will must:n
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A resident at UniLodge Melbourne Flagstaff whose residence agreement concludes not before July ****.
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Have been a resident at UniLodge Melbourne Flagstaff for 3 months or more.
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A demonstrated capacity for leadership and maturity
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High level of creativity and organisational skills to manage events.
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Must have flexible availability to meet the training and rostering requirements, including during weekends.
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Preferably you will have completed 12 months of tertiary study and have spent at least four months living at UniLodge Melbourne Flagstaff - but we do still welcome your application if you don't meet all of these criteria.n
BENEFITS & CULTURE
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nWe have a culture that's built on trust and engagement, and we go the extra mile to make your career at UniLodge as rewarding as possible. We'll provide you with:n
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A great culture with fun events and activities
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Acknowledgement, rewards and benefits
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A chance to develop your leadership skills and gain real-world work experience.
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Opportunities for personal and professional development
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n APPLY NOW
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nIf you're interested in this exciting role, please send through evidence of your working rights, a 1-page cover letter and your CV now!n
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nUniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.n
All final applicants for this position will be required to provide evidence of the following:
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Valid Right to Work in Australia & New Zealand
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National Police Check
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Working with Children's/Vulnerable People's Check
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The cost of both checks will need to be covered by the successful applicant. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
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📌 Residential Advisor/ Customer Service Coordinator - Melbourne Flagstaff
🏢 Unilodge Residential Advisor
📍 Melbourne

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