Job Description
Summary:
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We are seeking a highly motivated and experienced Cellar Door Manager to oversee the daily operations of our winery's tasting room. The ideal candidate will have a passion for wine, exceptional customer service skills, and a proven track record of managing a team.
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Responsibilities:
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Manage and oversee all aspects of the tasting room, including staff, inventory, and customer experience
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Develop and implement strategies to increase sales and customer satisfaction
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Train and supervise tasting room staff, ensuring they provide exceptional customer service and maintain a clean and organized workplace
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Coordinate with stakeholders adequate inventory levels and timely product releases
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Plan and execute special events, including wine tastings, tours, and private events
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Maintain accurate records of sales, inventory, and customer feedback
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Ensure compliance with all state and federal regulations related to alcohol sales and service
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Qualifications:
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Bachelor's degree in hospitality, business, or related field preferred
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Minimum of 3 years of experience in a management role in the wine industry
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Strong knowledge of wine production, varietals, and regions
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Excellent communication and interpersonal skills
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Ability to lead and motivate a team
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Proficient in Microsoft Office and point-of-sale systems
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Must be able to work weekends and holidays as needed
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📌 Cellar Door Supervisor (New South Wales)
🏢 Vamp Wine Rooms
📍 New South Wales