Job Description
Summary:
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The Store Manager is responsible for managing and ensuring profitable operations of the retail store. They oversee staff, inventory, sales strategies, and operational policies and procedures to create a positive shopping experience for customers while achieving business goals.
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please note the position only for employees who are inside of Australia with valid visa or Australian / New Zealand citizen, or an Australian permanent resident
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Responsibilities:
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Hire, train, and supervise store staff
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Develop and implement sales strategies
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Monitor and manage store inventory levels
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Create and implement store policies and procedures
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Provide excellent customer service
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Manage store displays and merchandising
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Maintain the store premises
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Analyze sales and other performance metrics
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Provide reports to management
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Reconcile sales and handle cash
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Ensure staff adherence to company policies and standards
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Qualifications:
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Bachelor's degree in business administration, retail management or a related field
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At least 3 years of experience in retail store management
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Demonstrated leadership, coaching and mentoring skills
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Excellent communication and interpersonal skills
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Ability to work under pressure and to multi-task
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Excellent numeracy and analytical skills
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Solid customer-service orientation
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Computer literacy and familiarity with retail technology
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Ability to develop and implement policies and procedures
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Positive financial acumen with experience in cash handling and reconciliation
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Availability to work flexible hours when needed
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Knowledge of relevant legislation and regulations governing the retail industry.
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Company Profile
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The Little Cha mission is to bring a taste of Asia to Australians. We achieve this by providing the highest quality tea served in a wide range of delicious, refreshing flavors. From sweet milky flavors to light iced tea varieties, we have created the perfect beverage to quench your thirst and satisfy your cravings. Meeting customer standards is what we are best known for and we promise all of our local bubble-goers that our tea is the best in the country.
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The Little Cha founder is passionate about the beverage industry. When he talks about their recipes, he beams with pride and it is evident that hours of hard work and dedication has gone into finessing The Little Cha concept. The founder is committed to investing in ongoing training, as well as continued support and development to technological advancements and improvements.
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Work Remotely
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No
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Advantages:
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Employee discount
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Free drinks
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Referral program
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Relocation assistance
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Travel reimbursement
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Schedule:
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8 hour shift
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Afternoon shift
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Day shift
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Evening shift
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Public holidays
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Rotating roster
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Weekend availability
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Supplemental pay types:
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Bonus
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Performance bonus
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📌 Store Manager (New South Wales)
🏢 Little Cha Newcastle
📍 New South Wales