09 Oct
|
Dk Hospitality Services Pty
|
Sydney
09 Oct
Dk Hospitality Services Pty
Sydney
Job Description
Responsibilities:
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Guest Seating: Greet guests upon arrival, confirm reservations, and escort them to their assigned tables. Ensure each guest is comfortable and has menus and water promptly.
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Menu Knowledge: Have an extensive knowledge of the menu, including ingredients, preparation methods, and wine pairings. Offer informed recommendations and answer any questions about the menu.
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Order Taking: Accurately take and relay food and beverage orders to the kitchen and bar. Ensure special requests and dietary restrictions are communicated clearly.
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Service Delivery: Serve food and beverages promptly and efficiently, ensuring proper presentation and adherence to service standards. Monitor guests' needs and provide attentive service throughout their dining experience.
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Table Maintenance: Maintain clean and organized tables, removing used dishes, silverware, and glassware. Reset tables for new guests quickly and efficiently.
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Customer Interaction: Engage with guests, ensuring their satisfaction with each course and addressing any concerns or special requests. Create a welcoming and memorable dining experience.
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Payment Processing: Present the bill to guests, process payments accurately, and handle cash or card transactions.
Ensure the correct amount is charged and provide change or receipts as needed.
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Team Collaboration: Work closely with kitchen staff, bartenders, and other waiters to ensure a seamless and coordinated service. Communicate effectively to address any issues or special requests from guests.
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Upselling: Promote specials, seasonal dishes, and beverages to enhance guests' dining experiences and increase sales.
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Health and Safety Compliance: Adhere to all health and safety regulations, including proper handling of food and beverages, sanitation practices, and workplace safety protocols.
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Requirements:
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Experience: Previous experience as a waiter, preferably in a fine dining or high-end restaurant setting.
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Skills: Excellent customer service, communication, and interpersonal skills. Solid attention to detail, ability to work under pressure, and a positive attitude.
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VALID RSA CERTIFICATE
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Job Type: Casual
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Pay: $***** - $***** per hour
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Benefits:
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Employee discount
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Employee mentoring program
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Professional development assistance
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Referral program
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Licence/Certification:
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RSA (Required)
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Work Authorisation:
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Australia (Required)
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Work Location: In person
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🏢 Dk Hospitality Services Pty
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