Job Description
As a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward.
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Perks to You
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A generous salary package plus a great annual bonus to celebrate your success.
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A supportive and genuine team environment where you will feel valued every day.
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Clear, structured pathways for career progression within a rapidly expanding firm.
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Work close to home in our vibrant, centrally located Wollongong office.
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Your New Responsibilities
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Review reports to spot any high-risk areas or account issues.
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Connect directly with clients to resolve any outstanding payment matters.
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Nurture and manage your own portfolio of accounts, ensuring smooth debt recovery.
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Act as the friendly and efficient bridge between teams and internal risk managers.
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Keep transparent, accurate notes of your client conversations and agreed-upon payment solutions.
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About You
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Previous experience as a Collections Officer, Debt Collector, Accounts Receivable Specialist or a Recovery Specialist.
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A natural people person, with the ability to build strong relationships.
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Your New Role
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As a Collections Officer, you will be responsible for building strong relationships with existing clients, balancing empathy with firm problem-solving. In this role, you will partner directly with clients to guide them through outstanding accounts and find positive ways forward.
n
Benefits to You
n
n
A generous salary package plus a great annual bonus to celebrate your success.
n
A supportive and genuine team environment where you will feel valued every day.
n
Clear, structured pathways for career progression within a rapidly expanding firm.
n
Work close to home in our vibrant, centrally located Wollongong office.
n
n
Your New Responsibilities
n
n
Review reports to spot any high-risk areas or account issues.
n
Connect directly with clients to resolve any outstanding payment matters.
n
Nurture and manage your own portfolio of accounts, ensuring smooth debt recovery.
n
Act as the friendly and efficient bridge between teams and internal risk managers.
n
Keep clear, accurate notes of your client conversations and agreed-upon payment solutions.
n
n
About You
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n
Previous experience as a Collections Officer, Debt Collector, Accounts Receivable Specialist or a Recovery Specialist.
n
A natural people person, with the ability to build strong relationships.
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New Client
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This is your exlusive opportunity to join a business that genuinely cares. Based in central Wollongong, this finance firm has grown year after year by putting clients first. They are expanding their team again and looking for a passionate Collections professional who values great relationships and career growth.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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