Application Support Specialist (Health Manager Level 4)
Support, enhance and innovate Oracle HCM Cloud solutions that enable NSW Health's workforce, while working on meaningful projects that improve services at scale
Full Time Exempt for up to 6 months (Parental leave cover)
Hybrid flexibility for work-life balance | Chatswood, St Leonards or Charlestown
Attractive salary from $153,****** up to $182,****** + 12% Super + 17.5% annual leave loading
Applications Close: 11:59pm, Wednesday 14th October ****
Your work matters at eHealth NSW
As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.
Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day.
Learn more about us at eHealth NSW.
Join the Team
As an
Application Support Specialist
in our
Oracle Applications Team
, you'll be responsible for supporting and enhancing Oracle HCM Cloud solutions that underpin workforce services across NSW Health.
Working closely with stakeholders, you'll lead service improvements, resolve complex issues, and deliver high-quality digital solutions that make a real impact.
In this role, you will:
Drive ongoing improvements
across Oracle HCM Cloud applications.
Collaborate with stakeholders
to deliver innovative workforce solutions.
Design and implement enhancements
that improve system performance and user experience.
Troubleshoot and resolve critical application issues
in a complex enterprise setting.
Shape the future of workforce applications
through continuous improvement and innovation.
Extensive hands-on experience
in Oracle HCM, including Core HR, Performance Management, Workforce Structures, Integration handling spanning both implementation and ongoing support.
Experience with configuring and supporting
Oracle Redwood
features and the




Oracle HCM AI Agent
(including setup, user enablement, and troubleshooting) will be preferred.
Demonstrated expertise
in functional support, issue resolution, and expert in troubleshooting Integrations issues, including workflows, data errors, and process breakdowns.
Proficiency
in using SQL, HDL (HCM Data Loader), mass uploads, and validation activities.
Skilled in maintaining and troubleshooting
OTBI, BI Publisher, and HCM Extracts for operational and compliance reporting.
Strong experience
in managing user roles, security profiles, and resolving access-related issues across HCM.
Hands-on experience
in regression testing, impact analysis, and issue resolution during Oracle Cloud quarterly updates and patches.
Why work at eHealth NSW
At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it.
We provide:
Hybrid and flexible working options to support balance and productivity
Allocated day off per month in addition to annual leave
Salary packaging to maximise your take-home pay
Career development and learning opportunities to help you grow
Wellbeing initiatives like Fitness Passport to support your physical and mental health
Important information
This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
For this role 'Exempt' is refers to a fixed term contract of more than 13 weeks.
If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.
NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales.
It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.
#J-*****-Ljbffr

📌 Application Support Specialist (New South Wales)
🏢 NSW Health
📍 New South Wales