Australian Military Bank is seeking a part time Complaints Officer reporting to the Complaints Manager to manage Internal Dispute Resolution complaints from initial assessment through to resolution and closure.
You will work with members and stakeholders to gather information and deliver fair outcomes.
You will maintain accurate records in our Risk & Compliance system, support regulatory reporting, and escalate complex matters as needed.
Flexible hours and potential remote work are available.
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📌 Member Complaints Specialist (Part-Time) (Sydney)
🏢 Australian Military Bank
📍 Sydney
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