Head of Technology - Gold Coast, QLD
Job no:
******
Brand:
AuntBetty and BYOJet
Work type:
Full time
Location:
Queensland
Categories:
Digital and Technology
At Flight Centre Travel Group, we're on a mission to deliver exceptional digital experiences for our customers through our Aunt Betty and BYOjet brands.
As Head of Technology, you'll lead a high-performing technology function and play a critical role in shaping the technology strategy that supports both current and future business needs.
This is a senior leadership role focused on bringing together Engineering, Quality Assurance, Project Delivery, and IT Support into a highly aligned, customer-focused technology organisation.
You'll lead leaders, build a strong culture of accountability and continuous improvement, and create the operating rhythm that enables teams to consistently convert ideas into customer value.
Working closely with business stakeholders and product leaders, you'll drive execution excellence, foster innovation, and ensure our technology investments deliver measurable business outcomes.
Day in the life:
Define and drive the technical vision, strategy, and roadmap in partnership with business stakeholders
Lead engineering operations across business analysis, architecture, software engineering, quality assurance, and support functions
Ensure initiatives are delivered on time, within budget, and to agreed quality standards
Build, develop, and lead high-performing engineering teams through effective coaching, mentorship, and performance management
Develop and implement engineering processes and practices that improve efficiency, quality, and security
Partner with product and business stakeholders to understand customer needs and deliver successful outcomes
Manage engineering budgets, resources, forecasts, risks, and constraints across delivery initiatives
Drive agile delivery practices including roadmaps,



estimations, capacity planning, stakeholder engagement, and communication
Ensure technical quality, technology governance, and cyber security risks are effectively managed
Identify and adopt technology innovations that enhance business performance
Set OKRs, support professional development, and continuously evolve team capability
You'll be perfect for the role, if you have:
5+ year's experience in engineering management leading teams of engineers and delivering high-quality products
Experience developing and implementing engineering processes and procedures
Demonstrated success leading cross-functional agile delivery teams
Strong understanding of software engineering, product design, and product development principles
Solid knowledge of Agile methodologies, practices, and ways of working
Experience managing budgets, resources, risks, and delivery outcomes
Strong leadership, coaching, and people development skills
Excellent verbal and written communication skills with the ability to engage both technical and non-technical stakeholders
Experience within travel or other internet-scale environments (desirable)
Bachelor's degree in Software Engineering or a related field, or equivalent demonstrated experience
What you'll Enjoy:
Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd
Our People:



FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
Development:Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health:Support and Employee Assistance Program for staff and family
Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in ****)
Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Applications close:
23 Oct **** E. Australia Standard Time
#J-*****-Ljbffr

📌 Head Of Technology - Gold Coast, Qld
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📍 Gold Coast