Job Description
Casual Membership Consultant (Multi-site) |
Melbourne's western clubs
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If you're someone who brings energy into a room, thrives on people, and knows how to turn a conversation into commitment — this is where you want to be.
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Set within busy, high-traffic clubs in Melbourne's west, this role puts you right at the centre of the action. It's fast-paced, social, and built for someone who enjoys being on the front line of both member experience and growth.
What You'll Own
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This is a role where presence matters.
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You'll be the person people remember — the one who makes them feel comfortable walking in, confident signing up, and motivated to come back.
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Day to day, that looks like:
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Setting the tone from the front — welcoming, engaging, and energising every interaction
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Turning enquiries into memberships through natural, confident conversations
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Showcasing the club through tours that connect people to the space and their goals
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Building relationships that lead to referrals, retention, and a strong sense of community
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Keeping the club flowing — supporting operations and contributing to a team that performs
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The Rhythm of the Role
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This club runs busy — and this role sits across key peak periods.
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You must be available for:
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Monday: 10:00am – 7:00pm
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Tuesday: 10:00am – 7:00pm
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Saturday: 9:00am – 2:00pm
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These shifts are essential to the role and not flexible.
The Environment You're Stepping Into
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High-volume, high-performing clubs where results are visible and rewarded
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A team that values energy, standards, and accountability
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A member base that is consistent, engaged, and invested in their health
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A business that is growing — with genuine opportunity to step into more
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What You Need to Bring
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This role suits someone who is confident, proactive, and genuinely enjoys people.
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You'll stand out if you have:
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Experience in sales, retail, hospitality, or customer-facing environments
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The ability to start conversations easily and guide people towards a decision
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Strong interpersonal skills — you know how to make people feel comfortable, quickly
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A natural drive to hit targets and perform
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Initiative — you don't wait for direction, you create momentum
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Full availability for the required shifts
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An interest in health, fitness, or lifestyle-focused environments
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What's In It For You
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Hourly rate + super + commission potential
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Ongoing training and development
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A pathway into more hours, full time roles, or leadership
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Complimentary gym membership
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A team that's social, supportive, and driven
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How to Put Yourself Forward and Apply
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If this feels like your kind of environment, we want to hear from you.
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Include a short note with your application covering:
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What draws you to this kind of role
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Why you're strong in customer-facing or sales environments
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Confirmation you can commit to the required roster
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We look forward to hearing from you!
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📌 Membership Consultant (Melbourne, West)
🏢 Fli
📍 Melbourne