Job Description
Join What Ability, a rapidly growing NDIS-registered disability service provider operating across four states in Australia. We don't just provide support - we create engaging, fun experiences that help people with disabilities live their best lives.
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With a national team of over 800 support workers, including professional and semi-professional athletes, our approach is simple: put happiness first.
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We're looking for a
people-focused Team Leader
to support a local team of participants and support workers in Perth.
About the Role n
This is a hands-on leadership role supporting the day-to-day coordination of a local team delivering disability support in the community.
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You'll work closely with participants, families, and support workers to ensure services run smoothly, safely, and in line with participant goals. The role combines
people leadership, rostering, coordination, and problem solving
, making it ideal for someone who enjoys working with people and thrives in a fast-paced environment.
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This role is well suited to someone with experience in disability services who enjoys coordinating teams and building strong relationships.
Key Responsibilities n
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Support and guide a team of participants and support workers within your local area
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Coordinate day-to-day rostering and scheduling to ensure participant needs are met
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Build positive relationships with participants and their families
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Provide coaching, feedback, and day-to-day support to support workers
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Ensure support plans and key documentation are current and understood by staff
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Respond to incidents, changes,



or challenges in a timely and professional manner
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Support recruitment, onboarding, and training of new support workers
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Maintain accurate records of participant interactions and team communications
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Work closely with senior leaders on service improvements and team development
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About You n
You're someone who enjoys working with people, building relationships, and helping teams succeed.
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You may have experience as a
Support Worker, Team Leader, or in a coordination or rostering role
, and you're ready to take the next step in your career.
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We're looking for someone who is:
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Reliable, honest, and authentic
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Organised and able to manage competing priorities
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A solid communicator who builds trust with participants, families, and staff
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Calm under pressure and solutions-focused
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Passionate about delivering high-quality, person-centred support
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Experience in the disability sector is highly regarded, but
attitude, initiative, and a genuine passion for supporting people matter most.
Why You'll Love Working Here n
Be part of a fast-growing, purpose-driven organisation
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Work with a vibrant and passionate national team
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Make a genuine difference in the lives of people with disabilities
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A supportive workplace that celebrates wins and values authenticity
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Opportunities to grow your career as What Ability continues to expand nationally
The Details n
Based in our Osborne Park office (Perth)
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If you're looking for a role where you can
support an incredible team, and help create meaningful experiences for people with disabilities
, we'd love to hear from you.
#J-*****-Ljbffr

📌 Area Manager - Disability Services (Perth)
🏢 What Ability
📍 Perth