Job Description
We are heading up north!
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We're looking for a hands-on FOH Manager who is ready to lead this new house and bring
Mi Casa Es Tu Casa
to life creating a place where guests feel at home, the team feels supported, and great hospitality is at the heart of everything we do.
About the Role
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You'll lead the team from the floor, set strong service standards, and keep the venue running smoothly, ensuring financial performance & hospitality while helping us build the Costa Taco culture from the ground up.
Team Leadership
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Lead, train, and develop the front-of-house team
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Build a positive, high-performing team culture
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Provide clear direction, feedback, and support
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Lead from the floor and set the standard for the team
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Operations
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Oversee daily front-of-house operations and service flow
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Ensure systems, checklists, and procedures are followed
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Maintain strong standards across cleanliness, presentation, and service
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Work closely with the kitchen and wider management team to keep the venue running smoothly
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Financial Performance
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Monitor sales performance and labour efficiency
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Support roster planning in line with business targets
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Contribute to cost control and overall venue performance
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Guest Experience
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Bring
Mi Casa Es Tu Casa
to life in every part of the guest journey
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Create an atmosphere where every guest feels welcomed and at home
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Handle guest feedback and resolve issues professionally
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Make sure every guest experience reflects Costa Taco's hospitality standards
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About You
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Experience as a FOH Manager or in a senior hospitality leadership role
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Comfortable working with KPIs, including sales, labour costs and overall venue performance
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A hands-on leader who is comfortable being present and active on the floor
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Robust leadership and communication skills
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Confident managing a busy, fast-paced venue
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Organised, reliable, and able to keep the team moving
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Passionate about hospitality, team development, and creating memorable guest experiences
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Excited to help build a strong team and culture in a brand-new Costa Taco house
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