Job Description
Summary:
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As a Customer Service Assistant at Otto's Market Precinct, you will play a vital role in delivering exceptional service to our customers in the hospitality and catering industry. Thi casual position is perfect for individuals looking to gain entry-level experience while contributing to a vibrant team environment. Your efforts will directly enhance customer satisfaction and support the overall success of our market precinct.
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Responsibilities:
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Greet and assist customers in a friendly and professional manner.
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Handle customer inquiries and resolve issues promptly.
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Maintain cleanliness and organisation of the service area.
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Assist with food and beverage preparation as required.
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Process transactions accurately and efficiently.
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Support team members in daily operations and tasks.
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Qualifications:
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No formal education required; however, GCSEs in English and Mathematics are advantageous.
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Previous experience in a customer service role is preferred but not essential.
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Strong communication and interpersonal skills.
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Ability to work in a rapid-paced environment and handle multiple tasks.
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Basic knowledge of food safety and hygiene practices is a plus.
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📌 Otto'S Market Precinct - Customer Service Assistant (Townsville)
🏢 Ottos Group
📍 Townsville