Job Description
The Role
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In this highly visible role, you'll be responsible for managing and growing key customer relationships while driving both top-line performance and profitability. You'll partner closely with internal teams and external stakeholders to strengthen our market presence and deliver win-win outcomes for both our business and our customers. You will:
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Take full ownership of Metcash, Emerging and Export accounts, delivering profitable sales growth
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Manage customer P&L; performance, ensuring revenue and margin targets are achieved
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Build strong, collaborative partnerships so customers see us as their partner of choice in category growth
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Drive brand visibility, ranging, and distribution across in-store and online channels
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Plan and execute promotional strategies, evaluating performance through ROI, uplift and market dynamics
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Lead key initiatives including range reviews, tenders, and new product launches
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Partner with Marketing, Supply Chain, Finance, and Category teams to deliver aligned, effective outcomes
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Ensure accurate forecasting and demand planning for base, promotional, and NPD activity
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Provide insights and performance analysis to support ongoing commercial decision-making
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About You
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You're a relationship-driven and commercially minded professional who thrives in a fast-paced OTC or FMCG environment. You're confident owning conversations at a senior level and balancing strategic thinking with hands-on execution. You'll bring:
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5+ years' experience in a Key or National Account Management role within FMCG or OTC
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Solid commercial and financial acumen, including P&L; ownership and trade investment analysis
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A proven ability to build trusted, long-term customer relationships
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Strong negotiation skills, with a track record of achieving mutually beneficial outcomes
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A sharp focus on execution excellence across retail environments
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The ability to interpret data and translate insights into actionable strategies
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Excellent communication and stakeholder management skills
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A highly organised and adaptable approach, with the ability to manage competing priorities
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Why Join Us?
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Own high-profile national accounts and make a visible impact
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Work in a collaborative, cross-functional environment
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Extra Perks: Enjoy unique benefits like volunteer leave, Birthday Leave, and flexible working to support the way you work best.Contribute to the growth of a well-regarded healthcare portfolio Be part of a business that values partnership, performance, and continuous improvement
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📌 National Account Manager - Grocery (Sydney)
🏢 Key Pharmaceuticals Pty
📍 Sydney