Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech!
Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices.
Since ****, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals.
As we forge ahead, we're not just growing – we're innovating.
Join us and be part of a dynamic team shaping the forefront of technology!
Our Mission
At PTC, our mission is to provide the best solutions for smart devices.
About the role
Join us at
PTC Townsville
as a Full-TimeCustomer Service, Sales & Device Technician!
Dive into an exciting retail setting where you'll:
Create visually stunning product displays
Engage customers with personalised recommendations and outstanding customer service
Showcase your sales skills to exceed targets
Embrace a culture of continuous learning and growth
For this particular role, we would prefer (but not essential) if you have device repair experience.
As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success.
Join us and be part of shaping our reputation and driving us towards unparalleled success in the market!
This role would suit someone...
Eager to learn
tech and device repairs
, with training provided
Has a
genuine interest in sales and retail
and delivering great customer experiences
Has
leadership experience
and a willingness to lead, support and motivate a team
Is
flexible with availability
, including at least one weekend day and public holidays when required
Is hands-on, proactive and keen to
learn and grow
within the business
To be successful for this role, you will be




Enthusiastic about the dynamic world of mobile technology!
Committed to delivering outstanding customer satisfaction
Motivated in achieving targets and KPIs consistently
Driven and dedicated to reaching both personal and team goals, with rewarding monthly bonuses
Familiar with effective sales strategies
A quick learner with creative problem-solving skills, ready to adapt on the fly!
Company Values
Sincerity:
Say what you mean, do what you say.
Simplicity:
Simplicity fuels success.
Transparent communication drives results.
Teamwork:
One goal, one team, one dream.
Trust:
Unleashing potential, igniting success.
What's in it for you?
Work-Life Balance:
Prioritise your well-being in a supportive environment.
We ensure we meet business priorities while listening to our staff's needs.
Salary and Compensation:
Be rewarded for your skills with a competitive salary and performance bonuses!
Recognition for Commitment:
Your hard work is appreciated.
We celebrate your contributions.
Culture and Growth:
Immerse yourself in a thriving environment.
Our leaders encourage innovation and personal growth.
Plus:
Enjoy staff discounts, ongoing training, and more!
Our Recruitment Process:
If you meet our criteria, we'll invite you to complete an initial screening to assess your suitability and alignment with the role expectations.
Following a successful screening, we'll invite you to a
face-to-face interview with the reporting manager
.
At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.
Company Overview
More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.
#J-*****-Ljbffr

📌 Customer Service Sales & Device Technician -Townsville
🏢 PTC Phone Techmm
📍 Townsville