Manager – Digital Communications & Engagement
GROWTH, ENGAGEMENT AND MARKETING
JOONDALUP CAMPUS
$141,066 to $147,524 pa PLUS 17% SUPERANNUATION
ONGOING, FULL TIME
Edith Cowan University
Are you ready to belong to a dynamic community where courage, creativity and optimism are essential elements of our DNA?
At ECU we're inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education.
Empowered by her legacy, we're united in our vision to lead the sector in educational experience and expand our impact through world‐class research.
Embrace an opportunity to become part of something extraordinary.
Growth, Engagement and Marketing is the heart of ECU's growth, committed to showcasing the very best of ECU – who we are, what we offer, and the impact we make.
We bring ECU's story to life so the University is seen, chosen and valued.
This commitment underpins everything we do across engagement, events, communications, brand, marketing and customer experience, shaping how ECU is perceived and experienced by its many audiences.
About the Opportunity
The Manager, Digital Communications & Engagement is a key leadership position within ECU's Digital & Customer Experience team, responsible for shaping how the University communicates and engages with students across its owned digital channels.
Reporting to the Associate Director, Digital & Customer Experience, you will provide strategic leadership across ECU's digital communications and engagement functions, establishing the governance,



lifecycle contact strategy and communications planning frameworks that ensure students receive the right communication, through the right channel, at the right time.
Leading the Marketing Automation, Student Digital Engagement and MarTech & Enablement capability functions, you will provide strategic oversight of digital communications across the University, ensuring activity is aligned, prioritised and focused on delivering an effective student experience.
A significant focus will be building the frameworks, processes and stakeholder understanding required to prioritise communications effectively, reduce duplication and communication fatigue, and create a more connected student experience.
About You
You're an experienced digital communications and engagement leader who combines strategic thinking with the ability to bring people together and turn strategy into practical, sustainable ways of working.
You are comfortable operating across a large and complex organisation where stakeholder engagement and influence are critical.
You know how to create clarity where multiple priorities, audiences and communication needs intersect, and can build the governance and frameworks that enable teams to work more effectively.
You'll bring:




Benefits of Working at ECU
At ECU we're committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees.
Growth and development matter here, because we recognise people are at the centre of everything we do.
Our thriving work culture is guided by the ECU values and complemented by a range of employee advantages; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.
PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.
ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups.
We strongly encourage applications from the Aboriginal and Torres Strait Islander community.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith.
For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.
At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.
We actively encourage people with disability to apply to ECU.
To discuss how we can support adjustment requirements, please contact the person listed above.
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📌 Manager – Digital Communications & Engagement (Western Australia)
🏢 Edith Cowan University
📍 Western Australia