Based in Ringwood, on the lands of the Wurundjeri People
$***** per hour+ 12% Super + Generous Salary Packaging advantages of up to $18,550
Make your days more meaningful
As a key member of our administration team, you'll provide vital support across Clinical and Complex Care Services, working closely with nurses, GPs and allied health professionals to ensure customers can access high-quality care.
Through exceptional customer service, referral and appointment management, administration support and billing activities, you'll help create a seamless experience for customers and staff alike.
Your role, your impact
In this role, you'll be the backbone of our service delivery, helping customers access essential health services while supporting clinicians and program staff to deliver outstanding care.
You'll bring organisation, attention to detail and a customer-centred approach to a busy and rewarding environment.
Provide
high-quality administrative support across Clinical and Complex Care Services programs
Manage
customer appointments, referrals and clinician schedules to support efficient service delivery
Support
customer onboarding, service agreements, correspondence and waiting list management
Respond
to internal and external enquiries in a professional, timely and customer-focused manner
Assist
with MBS billing processes and administration support for GP services
Create
and maintain reports, meeting minutes, presentations and other program documentation
Support
organisational, funding and legislative compliance reporting requirements
Coordinate
project administration, logistics and tracking of actions and deliverables
Build
positive working relationships with customers, clinicians and key stakeholders
Contribute
to a person-centred, inclusive and welcoming experience for all customers accessing our services
Who we're looking for
We're looking for someone who is organised,



proactive and passionate about delivering excellent customer service.
Experience working in an administrative, reception or office support role
Well-developed administrative, organisational and time management skills
Strong customer service skills with a professional, approachable manner
Confidence using Microsoft Office Suite applications
Experience using design and publishing tools such as Canva or similar
Excellent written and verbal communication skills
Ability to prioritise work, problem solve and manage competing demands
Strong attention to detail and ability to work accurately in a busy environment
Ability to work both independently and collaboratively within a team
Emotional intelligence, resilience and a positive attitude
Current driver's licence
What will make you stand out
Experience working in a medical administration or healthcare reception role
Experience supporting GP, nursing or allied health services
Experience using electronic medical record systems, particularly Best Practice
Experience working with culturally and linguistically diverse communities
Knowledge of healthcare services and customer-centred care
Understanding of the not-for-profit sector
What's in it for you
At Each you'll be supported to be your best.
We provide:
Diversity & belonging –
We value all backgrounds, abilities, and identities and are committed to cultural safety.
Supportive & inclusive culture –
Work with like-minded colleagues and leaders who genuinely care.
Balance your way –




Flexible work arrangements to help you juggle work and life commitments.
Boost your take-home pay –
Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.
Endless career opportunities –
With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progress.
Free, confidential support –
Our Employee Assistance Program is available for you and your family.
Fitness Passport
– discounted access to hundreds of gyms, pools and fitness facilities nationwide
Applications Close: Wednesday 21st October ****
Our Commitment to Inclusion at Each
At Each, inclusion is at the heart of how we work, connect and care.
We're committed to a workplace where everyone feels safe, respected and able to be themselves.
We celebrate diversity in all its forms, including Aboriginal and Torres Strait Islander Peoples, LGBTIQA+ communities, people with disability, people from diverse cultural and faith backgrounds, people with lived and/or living experience and people of all age and genders.
Each is a child safe organisation with zero tolerance for child abuse, and we are committed to protecting the safety and wellbeing of all children and young people.
Thinking of applying
We're committed to building a workplace where everyone belongs.
We welcome people from diverse backgrounds
We value and respect you for who you are.
We encourage applications from people of all cultures, backgrounds and abilities.
We welcome Aboriginal and Torres Strait Islander people
We're committed to building a culturally safe workplace.
We invite Aboriginal and Torres Strait Islander people to join our team.
We welcome people with both professional skills and lived experience.
This helps us better understand and support our community.
#J-*****-Ljbffr

📌 Administration Officer (Victoria)
🏢 Each
📍 Victoria