Job Description
Event Cinemas Rockhampton - Cinema Worker n
Event Cinemas is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
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About EVT:
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As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
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About Event Cinemas:
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Event Cinemas set itself apart with a world of entertainment experiences under one roof. We set the global standard for premium cinema and with every interaction, we aim to leave a memorable mark, always evolving to keep things fresh and provide a welcoming and playful atmosphere. We're all about the customer experience, going that extra mile, every time. If you too are a customer service superstar, then we want to hear from you! And loving movies is a big bonus!
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About the Role
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A team member at this level is undertaking induction and training to perform work within this level's scope.
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Performs all tasks with customer assistance and cinema presentation as the priority, thereby supporting the seamless operation of a cinema entertainment complex.
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Key Responsibilities
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Complete all duties as per standard operating procedures.
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Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.
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Ensures correct product presentation.
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Policy and procedures knowledge including all WHS practises.
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Prepare food and beverages for sale, following standards of quality and presentation.
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Stock replenishment, in accordance with merchandising planogram.
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Conduct ticket checks including online check-in procedure while providing assistance to customers, ensuring customer comfort is maintained.
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Demonstrates and maintains a positive knowledge of products and services offered to enhance the overall customer experience.
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Knowledge of appropriate communication skills, including two-way radios.
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Undertake minor maintenance and repairs as required.
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Lost property maintenance.
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Attend and complete all mandatory training sessions (as applicable) as designated by EVT.
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Demonstrate awareness of and adherence to fire and emergency training and procedures.
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May undertake cash handling training under supervision by a Cinema Worker Level 3 (or above).
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RSA qualifications as required.
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KPI - Operational Responsibility for Cinema
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Net Promoter Score (NPS) results
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Cinema checklists updated
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General level of interest in the role
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Willingness to help others
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Support of fellow employees
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Skills & Experience
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These are the desired skills and experience for this role:
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Our cinemas trade 7 days a week over extended ours, and as such this position requires working on a rotating roster with shifts during evenings, weekends, school and public holidays as required.
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Competent in basic Maths and English.
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Training is provided however previous experience in roles within entertainment, retail or hospitality industry is desired.
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Incredible team member discounts from your first day on-the-job.
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50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
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$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
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Awesome winter and summer savings and discounts at Thredbo.
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Rapidcareer growth opportunities through our EVT network.
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Local community involvement, volunteering and charitable giving.
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Australia and NZ's largest and most diverse experiences company
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Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
#J-*****-Ljbffr

📌 Event Cinemas Rockhampton - Cinema Worker
🏢 EVT
📍 Rockhampton