We are looking for a motivated and proactive Internal Sales Representative to join our team, with a primary focus on our HFP Attachments range.
This is a hands-on sales role for someone who is confident taking ownership of customer enquiries and actively progressing opportunities from initial contact through to sale.
You will be one of the first points of contact for customers enquiring about our attachment range.
Rather than simply preparing quotes and waiting for customers to respond, you will be expected to actively follow up opportunities, build relationships, understand customer requirements and work towards converting enquiries into sales.
You'll develop strong knowledge of our attachment range and work with customers to identify the right product for their machine and application.
Previous sales experience is essential.
Experience within earthmoving, machinery, attachments, agricultural equipment or a related industry would be highly regarded.
Key responsibilities
Responding to incoming enquiries via phone, email, website and social media
Speaking directly with customers to understand their machine, application and attachment requirements
Gathering the information required to correctly quote and supply attachments
Recommending suitable products and solutions from the HFP Attachments range
Preparing accurate quotes, pricing and product information
Following up quotes and outstanding sales opportunities
Maintaining regular contact with prospective customers throughout the sales process
Converting enquiries and quotes into orders
Processing customer orders from confirmation through to completion
Preparing invoices and assisting with payment follow-up where required
Maintaining accurate customer, quote and sales information in our CRM system
Keeping records of calls, emails and follow-up activity up to date
Liaising with customers regarding availability, lead times, freight and order progress




Coordinating with our workshop, operations and management teams as required
Building strong relationships with new and existing customers
Developing strong knowledge of our attachment range, machine fitment and product specifications
Assisting with general sales administration associated with your customers and orders
Contributing to the continued growth of the HFP Attachments division
About you
We're looking for someone who enjoys sales and is comfortable taking responsibility for getting a deal across the line.
You will ideally have:
Previous experience in a sales-focused role – essential
A proven ability to follow up leads and quotes and convert opportunities into sales
Confidence speaking with customers over the phone and building rapport
A proactive approach – you don't wait for the customer to call you back
Strong communication and customer relationship skills
Good commercial awareness and the ability to understand what a customer actually needs
Solid organisation and follow-up skills, with the ability to manage multiple active opportunities
Experience using CRM systems or the ability to quickly learn new systems
An interest in machinery, earthmoving equipment and attachments
Previous experience within earthmoving, machinery, attachments, agricultural equipment or a similar industry would be highly regarded
A willingness to develop strong technical knowledge of the HFP Attachments range
Most importantly, we're looking for someone who is driven by sales results while still providing a high level of customer service.
What we offer
A sales role where you can take genuine ownership of customer opportunities
An established and growing range of earthmoving attachments to sell
Product training and support to develop your technical knowledge
Exposure to the earthmoving, forestry and machinery industries
A supportive, hands-on team environment
Opportunity to develop within a growing business and product range
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📌 Internal Sales Representative (Victoria)
🏢 ST Engineering Solutions
📍 Victoria