Lead Receptionist (with Dental Assisting) - South West Rocks Dental
South West Rocks Family Dental Surgery - South West Rocks NSW
South West Rocks Dental is seeking an experienced, people-focused Lead Receptionist to lead our front-of-house team and support our clinical team.
South West Rocks Dental is seeking a Lead Receptionist to join our team for 4 days per week.
This role suits someone with strong communication skills and leadership experience, who takes pride in delivering an excellent patient experience.
Our front desk sets the standard for how patients experience our practice.
As Lead Receptionist, you will lead the front-of-house team, keep the practice running smoothly and help us provide every patient with professional, considered care.
About the role
Leading, training and supporting the front-of-house team
Managing appointment scheduling, patient flow, accounts and recall systems
Being the first point of contact for patients, in person and by phone
Providing chairside dental assistance and sterilisation support as required
Working with the practice owners, Dr David and Juanita Keir,



and our Leadership Team (from our Wauchope Practice) to maintain and improve practice systems
About you
Previous team leadership or supervisory experience is highly regarded
Excellent verbal and written communication skills
Strong organisational skills and attention to detail
A genuine commitment to patient care and customer service
Willingness to learn and perform dental assisting duties (training provided)
Dental reception or dental assisting experience is highly regarded but not essential
What we offer
4 days per week, with no weekends or after-hours work
Comprehensive training, including dental assisting
A supportive team with explicit systems and expectations
Modern, well-equipped practice offering comprehensive dentistry
About us
South West Rocks Dental is a locally owned practice.
Our purpose is to help patients make the best oral health decisions for them.
Our work is guided by four values: Integrity, Connection, Patient-Centred Care and Impact.
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📌 Lead Receptionist (With Dental Assisting) – South West Rocks Dental (New South Wales)
🏢 South West Rocks Family Dental Surgery
📍 New South Wales