UPS is seeking a Brokerage Customer Support Specialist to drive a smooth onboarding experience for current customers and validate brokerage setups, while monitoring shipments and maintaining customer profiles.
This role involves proactive problem-solving to ensure timely shipments and compliant processes throughout onboarding.You will collaborate with Account Executives and Brokerage teams to identify customs clearance risks, resolve holds, and communicate potential issues and costs to customers.
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