Job Description
We are seeking a professional and customer-focused Business Support Officer to provide high-quality reception and administrative support across Cultura's work locations.
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Working on a rotating roster from Monday to Friday, you will be a key point of contact for clients, visitors and staff while supporting the smooth day-to-day operation of administrative functions across the organisation.
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This role is ideal for someone who enjoys variety, thrives in a people-focused environment and can build strong working relationships while delivering efficient, responsive and skilled customer service and administrative support.
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This part-time position is offered for 15 hours per week.
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Greeting visitors and service participants to various Cultura work locations and ensuring a welcoming and supportive environment is provided.
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Take service participant related queries and link with the appropriate program areas.
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Answer and direct all phone calls at reception to the relevant work area in a prompt and professional manner.
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Managing incoming queries via phone, email and mail, and referring to the relevant area.
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Manage stationery and office supplies, including stock taking ordering and distribution.
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Assist with Cultura event coordination and promotional items both internally and externally as required.
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Performing ad-hoc administration duties to support the needs of the service delivery.
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Undertake project administrative support as directed by the supervisor and/or General Manager.
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Supporting reporting requirements to the relevant Managers and General Manager.
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Ensure compliance for entry requirements for all work sites are maintained.
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Complete spreadsheets and financial requirements such as petty cash/banking or receipting when required.
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Ensure local meetings and room bookings are managed as per the accepted systems.
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Provide support and a point of contact to external visitors and queries for internal colleagues.
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Other duties as directed by the relevant supervisor.
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Strong computer skills especially in Outlook, Word and Excel is essential
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Experience in a Not-for-Profit nor community services organisation;
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Experience with or familiar with RTO systems and training environment reporting database;
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Lived experience within a multicultural community and the ability to speak a second language.
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Employment may be subject to the satisfactory completion of a Police Criminal Record Check, NDIS Worker Screening Check and Pre-Employment Health Declaration. Cultura will pay for the costs associated with these checks, after you have commenced working.
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We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.
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If you have any questions about the position, you may contact us on
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#J-*****-Ljbffr

📌 Business Support Officer (Victoria)
🏢 Cultura
📍 Victoria