Customer Care Consultant – Customer Service & AdministrationAt Astris PME, we provide high-quality assistive technology and mobility equipment solutions that help people live more independently.
Our team is passionate about delivering exceptional service and practical solutions that genuinely improve the lives of our customers.We're looking for a proactive and customer-focused Customer Care Consultant to join our growing team in Seven Hills on a full-time permanent basis.This is an excellent opportunity for someone with customer service, administration, scheduling, or sales support experience who enjoys helping people and thrives in a busy, collaborative environment.Make a Difference Every Day.At Astris PME, we provide high-quality assistive technology and mobility equipment solutions that help people live more independently.
Our team is passionate about delivering exceptional service and practical solutions that genuinely improve the lives of our customers.We're looking for a proactive and customer-focused Customer Care Consultant to join our growing team in Seven Hills on a full-time permanent basis.This is an excellent opportunity for someone with customer service, administration, scheduling, or sales support experience who enjoys helping people and thrives in a busy,



collaborative environment.About the RoleAs our Customer Care Consultant, you'll be the first point of contact for our customers and play a key role in delivering an outstanding customer experience.Your responsibilities will include:Providing exceptional customer service via phone and emailManaging customer enquiries and shared inboxesScheduling appointments for Sales Consultants and Service TechniciansProcessing orders and providing sales administration supportMaintaining accurate customer records within our CRM systemLiaising with internal departments to ensure smooth and efficient service deliveryAbout YouYou are organised, customer-focused and enjoy working in a fast-paced environment where no two days are the same.To be successful in this role, you'll have:Previous experience in customer service, administration, sales support, or a similar roleExcellent written and verbal communication skillsStrong organisational and time management skillsSound computer skills, including Microsoft Office and CRM systemsA positive, professional, and team-focused attitudeWhy Join Astris PME?
Competitive Base SalaryHealth Fund AllowanceBonus ProgramSupportive and team-oriented team environmentMeaningful work that positively impacts people's lives every day
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📌 Customer Care Consultant – Customer Service & Administration (Sydney)
🏢 Astris Pme
📍 Sydney