Strong interest in technology with a desire to grow in an IT support environment
Excellent verbal and written communication skills with a customer‐first mindset
Experience in customer‐service roles, with the ability to support users professionally
Basic understanding of troubleshooting and exposure to IT environments such as helpdesk or desktop support
Ability to work effectively in a team and adapt to shift‐based work when required
What you'll love about working here
You will be a part of a diverse collective of free‐thinkers, entrepreneurs and industry experts.
You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work‐life balance.
We embed hybrid working in all that we do and make versatile working arrangements the day‐to‐day reality for our people.
At the heart of our mission is your career growth.
You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation.
We offer a range of core and flexible benefits and have a Peer Recognition Portal called 'Celebrate'.
Veterans and Indigenous candidates are encouraged to apply
Qualifications & Experience




Strong interest in technology with a desire to grow in an IT support environment
Excellent verbal and written communication skills with a customer‐first mindset
Experience in customer‐service roles, with the ability to support users professionally
Basic understanding of troubleshooting and exposure to IT environments such as helpdesk or desktop support
Ability to work effectively in a team and adapt to shift‐based work when required
What you'll love about working here
You will be a part of a diverse collective of free‐thinkers, entrepreneurs and industry experts.
You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work‐life balance.
We embed hybrid working in all that we do and make flexible working arrangements the day‐to‐day reality for our people.
At the heart of our mission is your career growth.
You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation.
We offer a range of core and flexible benefits and have a Peer Recognition Portal called 'Celebrate'.
Veterans and Indigenous candidates are encouraged to apply
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📌 Service Desk Analyst (Melbourne)
🏢 Capgemini
📍 Melbourne