Are you passionate about hospitality, events and delivering exceptional customer experiences?
We're looking for an organised, customer-focused Functions Sales Coordinator to join our Melbourne team.
In this role, you'll be the first point of contact for clients planning corporate and social events, managing enquiries from initial contact through to event handover while delivering outstanding service and driving sales.
This is an excellent opportunity for someone looking to grow their career in hospitality sales and events within a fast-paced and supportive environment.What You'll Be DoingManage inbound function and event enquiries via phone and email.Prepare proposals, quotations, booking agreements and event documentation.Coordinate bookings from enquiry through to handover with venue operations.Build solid relationships with corporate and social clients.Conduct venue inspections and promote our event spaces.Upsell function packages and venue offerings to maximise sales opportunities.Maintain accurate booking records and client information.Liaise with venue teams to ensure all event details are communicated accurately.Provide exceptional customer service throughout the client journey.Assist with venue administration and contribute to continuous process improvements.We're looking for someone who hasMinimum 1 year of experience working in a hospitality environmentMinimum 1 year of administration experienceMinimum 1 year of functions or events coordination experiencePrevious experience in customer serviceExcellent verbal and written communication skillsStrong organisational skills with exceptional attention to detailA proactive,



sales-focused mindset with the ability to build lasting client relationshipsThe ability to manage multiple priorities in a fast-paced environmentConfidence using Microsoft Office and booking or reservation systemsA positive attitude, initiative and a genuine passion for hospitalityWhy Join Us?
Career development within a growing hospitality businessSupportive and collaborative team cultureOngoing training and professional developmentOpportunity to develop your sales and events careerStaff discounts and employee benefitsA fast-paced role where every day is differentIf you're passionate about creating memorable event experiences and enjoy working in a customer-focused environment, we'd love to hear from you.
Make your career one to remember at Aus Venue Co.
The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers' expectations.Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation.
We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.Turn your hospo job into a rewarding career Whether you're already in a hospitality management role or you're ready for career progression into management, you can take the next step with Australian Venue Co.
We're passionate about training & developing our team members and providing internal career advancement opportunities.
At AVC, we turn hospo jobs into careers!
Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry.
If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.
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📌 Function Sales Coordinator (Melbourne)
🏢 Open Door Pub Co.
📍 Melbourne