Peter Pal Library Supplier provides libraries throughout Australia and New Zealand with tailored solutions for library resources, shelf-ready products and supplier-aided selection services.
Every day, our work helps put books into the hands of library communities.About the roleWe're looking for an Associate Account Manager to join our client team in Logan City.
This is a hybrid role.
You'll work alongside our Account Manager, who is our primary client contact, and learn the ropes of account management while also supporting our Client Coordinator with day-to-day client service.A big part of this role is budget management.
You'll help our library clients make the most of every dollar by tracking their spend, forecasting, and making sure their budgets are fully and accurately spent on time.What you'll doBudget managementMonitor and manage client library budgets,



tracking spend against annual allocations and contract valuesForecast spend and flag any under- or over-spend risks earlyManage spend across standing orders and selection profilesPlan and coordinate end of financial year and contract-deadline spend with our Selecting and Ordering teamsPrepare regular budget reports and reconciliations for clientsAccount managementAttend and contribute to client meetings, including face-to-face visitsProduce regular client reportsSupport the rollout of recent servicesRepresent Peter Pal at conferences and industry eventsClient supportRespond to client enquiries by phone and emailHandle production-related enquiries (cataloguing, accessioning, processing and dispatch)Train clients on our ClientWeb platformReview error reports and update client ordersAbout youStrong Excel and numbers skills, with experience managing budgets, tracking spend or reconciling dataFace-to-face client experience and the confidence to build lasting relationshipsHighly organised, with excellent attention to detailClear, friendly written and verbal communicationKeen to learn and grow into a full account management roleLibrary or book industry experience is a bonus, but not essentialWork-life balance: finish at 2:30pm every FridayMeaningful work: help libraries serve their communities across Australia and New ZealandRoom to grow: learn directly from an experienced Account Manager and take on more responsibility over time
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📌 Associate Account Manager (Brisbane)
🏢 Peter Pal
📍 Brisbane