Our Brisbane office is continuing to grow, and we are looking for an IT Support Officer to join our team.In this role, you will provide frontline IT support across Australia and New Zealand, managing helpdesk enquiries, troubleshooting technical issues, and ensuring requests are logged, prioritised, resolved, or escalated through the ITSM system.About UsSince starting in ****, CMW Geosciences has expanded to 23 offices with over 350 employees across Australia and Current Zealand.
We are hard-working, down-to-earth, and passionate engineers and geologists who provide quality geotechnical site investigation, analysis, and design advice to the construction, infrastructure, and energy sectors.As part of the Kiwa Group, we're backed by a global network of 12,000+ staff across 35+ countriesWhat You'll Need1+ years' experience in an IT support, service desk, or similar roleExperience working with ITIL frameworks and ITSM practicesExperience supporting and administering Microsoft 365 environments, including user management, endpoint management, security,



and Windows ***** support.Strong understanding of cyber security principles, threat monitoring, and incident responseSound knowledge of networking, remote access technologies, and connectivity troubleshootingExperience deploying, supporting, and maintaining applicationsExcellent problem-solving skills with a customer-focused approachWhat You'll GetAdditional Day Leave on BirthdayPaid Parental leaveNovated leasing through Toyota FleetAccess to exclusive employee discounts through our rewards platformOffice social events throughout the yearYearly Christmas and mid-winter Christmas eventsFlexible office hoursOngoing internal trainings, mentoring program and clear pathways for career progressionAt CMW Geosciences, we are committed to creating a workplace where people feel valued, respected and supported.
We welcome applications from candidates of all backgrounds, experiences and perspectives, and are continuously striving to build a diverse and inclusive workforce across our business.
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📌 It Support Officer (Brisbane)
🏢 CMW Geosciences
📍 Brisbane