09 Oct
|
Oscars Group
|
Adelaide
09 Oct
Oscars Group
Adelaide
About the Venue
Located in Adelaide's northern suburbs, Paradise Hotel is an established and well‐known hospitality venue with a strong local following and a diverse operation spanning food, beverage, entertainment and gaming.
As part of the Oscars Group portfolio, Paradise Hotel is a busy, high‐volume venue where strong leadership, exceptional service and operational consistency are key to delivering a great experience for both guests and the team.
About the Role
We are seeking an experienced and hands‐on Assistant Venue Manager to join the leadership team at Paradise Hotel.
Working closely with the Venue Manager, you'll play a key role in the day‐to‐day operation of the venue, supporting the leadership team across service, people, compliance, gaming and overall venue performance.
This is a hands‐on operational leadership role.
You'll be highly visible across the venue, leading from the floor, supporting the team during busy periods, managing operational challenges and ensuring the venue consistently delivers high standards.
You'll be involved in everything from team leadership and service standards through to rostering, labour management, compliance, gaming operations, stock control and guest experience.
We're looking for someone who is ready to take ownership, make decisions and lead by example.
Key Responsibilities
Support the Venue Manager with the day‐to‐day operation and overall performance of the venue
Lead from the floor and take ownership of venue operations during allocated shifts
Lead, coach and develop the team to deliver exceptional service and operational standards
Assist with rostering, labour management and daily operational planning
Oversee food, beverage,
gaming and general venue operations as required
Ensure RSA, gaming, WHS, licensing and company compliance requirements are consistently met
Manage guest feedback, complaints and service recovery professionally
Monitor venue presentation, cleanliness and maintenance standards
Assist with stock control, ordering, cash handling and operational reporting
Conduct team briefings and communicate daily priorities and expectations
Support the Venue Manager with performance management and team development
Assist with opening and closing procedures, including gaming operations where required
Identify operational improvements and take a proactive approach to resolving issues
Build a positive, accountable and high‐performing team culture
About You
Previous experience as an Assistant Venue Manager, Duty Manager, Venue Manager or similar hospitality leadership role
Proven experience leading teams within a busy pub, hotel, club or gaming venue
Strong operational understanding across food, beverage and gaming
Confident taking ownership of a venue and making decisions in a fast‐paced environment
Strong leadership skills with a genuine focus on developing people
Excellent communication, organisation and problem‐solving skills
Strong understanding of responsible service, gaming and compliance requirements
Current SA RSA,
RSG 1 & RSG 2 essential
Responsible Person (RP) badge or ability to attain essential
Comfortable working hands‐on and being visible across the venue rather than office‐based
Professional, approachable and solutions‐focused
Versatile availability across evenings, weekends and public holidays
Full Australian working rights (sponsorship not available for this role)
Benefits
Senior leadership opportunity within an established Adelaide hospitality venue
Hands‐on role with genuine responsibility and influence across venue operations
Career progression opportunities across 45+ Oscars Group venues
Discounts across Oscars Group venues
Internal and external training and development opportunities
Mentoring from experienced hospitality professionals
Employee Assistance Program
Reward and recognition initiatives
About Us
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever‐expanding portfolio of 45+ assets across NSW, Queensland, South Australia and Victoria.
The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.
We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.
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📌 Assistant Venue Manager (Pub) (Adelaide)
🏢 Oscars Group
📍 Adelaide