Brisbane City location with hybrid working flexibilityAbout the RoleOur client is a QLD government organisation based in the Brisbane CBD.
They are currently seeking an AO4 Assistant Finance Officer (Finance & Helpdesk) to come in and work with them on a temp contract until 11/05/2027 with possible extensions.Requirements for this role include:Experience in a helpdesk workplace supporting end-users of finance and travel management systems.Experience working with SAP, and Expense Me Pro systems previously for payment management and reporting.Key responsibilities include:Provide System & User Support: Deliver financial helpdesk guidance to frontline officers on best practices, core system functions, and access management for ExpenseMe Pro and SAP Finance systems.Resolve & Escalate System Issues: Troubleshoot day-to-day application issues for users and elevate complex problems to maintain consistent business system operations.Assist with Testing & Content Expertise: Offer subject matter expertise to support user acceptance testing (UAT) and ensure systems and services align with client and stakeholder requirements.Maintain Financial Governance & Compliance: Support business administration functions, including revenue and expense management,
ensuring strict adherence to departmental policies and standards.Manage Reconciliations & Reporting: Prepare monthly financial reports and perform reconciliations across corporate card, finance, and travel allowance systems to ensure data accuracy and timeliness.Develop Support & Training Resources: Assist in creating financial training materials, updating web content, and delivering support activities that enhance the overall user experience.Drive Continuous Improvement: Contribute to the review, development, and implementation of enhanced financial systems, processes, and procedures.What's in it for you?
Working as a contractor with Randstad comes with many benefits including:Access to our benefits platforms offering discounts at a range of huge retailers3 x pay runs per week ensuring you are always paid within the weekExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling servicesAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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