Venue Manager - Weddings, Events & Accommodation
We are seeking an experienced, commercially minded Venue Manager to take ownership of the day-to-day operations of a wedding, events and accommodation venue in the Gold Coast Hinterland.
This is a hands-on management role for someone who is highly organised, takes initiative and is comfortable being responsible for making things happen.
We are not simply looking for an event coordinator.
We are looking for someone who can manage the venue as a business, build strong relationships with clients, staff and suppliers, improve our systems, identify new revenue opportunities and help develop the venue into a sustainable and profitable operation.
Key responsibilities
Manage wedding and event enquiries, venue tours, client communication, quotations and bookings
Guide couples from initial enquiry through planning and event delivery
Coordinate upcoming weddings and events
Prepare and maintain event orders, run sheets, floor plans and supplier requirements
Coordinate caterers, chefs, celebrants, photographers, DJs, stylists, florists and other suppliers
Recruit, roster and manage casual event and bar staff
Oversee event setup, venue presentation, guest experience and pack-down
Manage food and beverage requirements and bar operations
Coordinate cleaners, linen, waste, maintenance and general venue presentation
Build and maintain reliable relationships with suppliers and contractors
Take responsibility for accommodation operations, including Airbnb, Booking.com and/or direct bookings
Work with cleaners to ensure accommodation can operate efficiently between bookings
Review accommodation pricing, costs, occupancy and profitability
Manage and grow the venue's social media presence
Assist with marketing initiatives designed to generate genuine enquiries and bookings
Monitor client payments and event-related costs
Use Xero and other business systems to assist with financial oversight and reporting




Provide ownership with transparent reporting on bookings, revenue, costs and operational performance
Identify opportunities to improve profitability, efficiency and the overall guest experience
Develop and improve systems, procedures and operational checklists as the business grows
Commercial focus
This is a commercial management position.
Delivering an excellent client and guest experience is important, but so is ensuring the venue operates as a financially sustainable business.
You will be expected to develop a solid understanding of revenue, expenses, staffing costs and margins, and make recommendations based on commercial outcomes.
This may include reviewing wedding packages, supplier costs, accommodation opportunities, pricing, staffing requirements and other potential revenue streams.
You do not need to be an accountant, however you must be comfortable working with numbers and understanding whether an area of the business is generating a worthwhile return.
About you
Previous relevant management experience is essential.
Suitable backgrounds may include:
Wedding or event venue management
Hospitality or restaurant management
Functions and events
Hotels, resorts or accommodation
Tourism or guest-focused operations
Another comparable operational management role
We are looking for someone who:
Takes initiative and does not need to be constantly directed
Is confident making day-to-day operational decisions
Is commercially minded and understands the importance of profitability
Can manage multiple bookings and priorities simultaneously




Builds strong relationships with staff, clients and suppliers
Communicates professionally and confidently
Is organised, reliable and accountable
Can identify a problem and work out how to solve it
Is comfortable managing both people and administration
Understands that venue management involves practical, hands-on work as well as office work
Is confident using Xero or able to become proficient with it
Is comfortable using social media for business and understands its role in generating enquiries and bookings
A current RSA, driver's licence and reliable transport are required.
Hours
As a wedding and events venue, weekend and occasional evening work will form part of the role.
Working hours will vary around the venue's event and accommodation calendar, with greater flexibility during quieter periods.
The Venue Manager will normally be the senior operational person responsible for ensuring weddings and major events are properly staffed, organised and delivered.
Remuneration & growth
$70,000-$90,000 + super, depending on experience.
A performance incentive structure will also form part of the role, linked to agreed commercial and operational outcomes.
We want the successful person to benefit from helping grow the business.
As the venue becomes more successful and the responsibilities of the position grow, there will also be an opportunity for remuneration and the scope of the role to develop.
What we offer
This is an opportunity to take genuine ownership of a unique venue and have a meaningful influence over how the business develops.
You will work directly with ownership while having significant autonomy over the venue's day-to-day operation.
We are looking for somebody who wants to build something, establish strong systems and relationships, improve commercial performance and make the operation their own rather than simply maintain the status quo.
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📌 Venue Manager – Weddings, Events & Accommodation (Gold Coast)
🏢 Hilltop Estate
📍 Gold Coast