POSITION: IT Officer - Full-timeSalamah College, an Islamic, independent, and comprehensive coeducational K-12 college, is dedicated to providing a caring and personalized education for young Australian Muslims.
Established in ****, Salamah College has grown significantly, now welcoming over 1,400 students.Position Overview:Salamah College is seeking a proactive and skilled IT Officer to join our dynamic team.
This role offers the prospect to contribute to a supportive educational environment while managing and enhancing our technology infrastructure.Key Responsibilities:Technical Support: Use FreshService to handle incoming tickets and requests Troubleshoot Windows devices, iPads, and network/software issues Escalate complex problems as needed Systems Administration: Maintain and update Moodle and Sentral Manage Microsoft Azure and Office 365 accounts and settings Perform routine system checks and updates Communication & Training: Clearly explain technical processes to non-technical staff and students Develop user guides and provide basic training sessions Time Management:



Efficiently prioritize multiple open tickets in a fast-paced environment Track and follow up on issues to ensure timely resolution Community Engagement: Support school programs and events Foster a positive, tech-friendly culture Key Selection Criteria:1.
Qualifications & Experience TAFE/university IT qualification (completed or near completion) Relevant IT support experience, preferably with FreshService
2. Technical Proficiency Proficient with Windows, iPads, LMS (Moodle, Sentral), and cloud platforms (Azure, Office 365) Basic networking and IT security knowledge
3. Communication & Time Management Strong interpersonal and communication skills Proven ability to manage and prioritize multiple support tasks
4. Community EngagementWillingness to participate in co-curricular activities and programsAdditional Requirements:Valid Working with Children Check (or equivalent)Flexibility for occasional after-hours workHow to Apply:If you are interested in contributing to our vibrant school community, please send your resume to For more information about Salamah College, please visit our website at .
Application closing date: Friday 18 April **** at 5pm.

📌 It Officer (Sydney)
🏢 Salamah College
📍 Sydney