Established Tasmanian Insurance business seeking a Client Support Officer to join their team.Your new company This established and respected Tasmanian business is seeking a Client Support Officer to join its Launceston team.
Working within a professional and customer-focused environment, you'll play an important role supporting clients, processing documentation and helping deliver a high level of service across a broad client portfolio.
The position offers long-term career opportunities, ongoing training and the chance to be part of a close-knit team that values relationships, service and community connections.Your new role As Client Support Officer, you'll provide administration and client support across a variety of insurance and customer service activities.
You will work closely with colleagues and clients to ensure policies, claims and account administration are processed accurately and efficiently.Key responsibilities include:Delivering exceptional customer service to clients and stakeholdersResponding to client enquiries and escalating issues when requiredSupporting the processing of new business, renewals, endorsements and policy changesMaintaining accurate client records and documentationAssisting with claims administration and coordinationCompleting banking,



receipting and general office administration dutiesSupporting a positive and professional client experience at every interactionWhat you'll need to succeed To be successful in this position, you'll be a highly organised and customer-focused skilled who enjoys building relationships and providing quality service.You will demonstrate:Previous experience in customer service, administration, banking, insurance, financial services or a similar client-focused environmentStrong communication and relationship-building skillsExcellent attention to detail and organisational abilitiesConfident computer skills and experience using Microsoft Office applicationsA positive attitude with a willingness to learnWhat you'll get in return Full-time permanent positionAttractive salary packageOn-site parkingSupportive and collaborative team environmentOngoing training and professional development opportunitiesOpportunity to develop a long-term career within a stable and respected organisation.What you need to do now If you're interested in this position, click 'Apply Now' or contact Emily Nuttall at Hays via or for a confidential discussion about your career.

📌 Client Support Officer (Launceston)
🏢 Hays
📍 Launceston