Awards and Trophies, Australia's largest trophy retailer, is seeking a motivated and detail-oriented Customer Relations Coordinator to join our team in a full-time position.
As a member of our team, you will be responsible for managing customer orders, responding to queries via phone, email and online chat, creating purchase orders, and supporting the wider team as needed.Responsibilities:Efficiently manage customer orders while maintaining a high level of accuracyRespond to all customer inquiries via phone, and email in a timely and professional mannerCreate purchase orders and manage inventory levels to ensure timely order fulfillmentAssist with showroom sales and support the wider team as neededMaintain a high level of attention to detail and accuracy in all aspects of the roleEffectively manage priorities and work under pressure during peak seasonsRequirements:Solid attention to detail and accuracyExcellent communication skills,
both verbal and writtenProven ability to work well both individually and in a team environmentHigh level of commitment and reliability to past employersStrong computer literacy and typing skillsExceptional customer service skills and upbeat phone mannerAbility to work under pressure effectively during sustained seasonal peaksJob Benefits:A varied and challenging role within a growing businessOn-the-job training providedFantastic company culture and industry-leading workspaceGreat central location in Milton, with easy access to public transportTo apply, please email your Resume and Cover Letter addressing the Key Selection Criteria.
Although experience is highly regarded, we are looking for an enthusiastic person who we believe has the ability to fit within our team.
This is a permanent full-time position, and applicants should be located within reasonable access to our Milton location.