The Next Step Recruitment Company – Melbourne VIC
About the Opportunity
We're partnering with our client to appoint an experienced HR Coordinator to support a busy People Services function during a period of increased organisational demand and significant transformation.
With higher volumes of employee, manager and recruitment‐related enquiries flowing through a centralised triage model, this role plays a key part in delivering timely, accurate and professional HR support.
You'll work closely with People Services Advisors and leaders across the business, ensuring smooth HR operations, strong service delivery and consistent case resolution.
Key Responsibilities
Deliver responsive, qualified and empathetic HR support to employees and leaders.
Respond to HR queries across recruitment, onboarding, training, safety, employee relations and general P&C; matters
Maintain accurate employee records, case notes and data across HR systems.
Support recruitment processes including requisitions, candidate coordination and onboarding
Assist with employee benefits programs, recognition initiatives and cyclical HR activities
Identify trends in queries and contribute to process improvement.
Provide reports, data insights and HR metrics to support decision‐making
Collaborate with stakeholders at all levels,



ensuring clear communication and strong relationships.
About You
Experience as an HR Coordinator, HR Administrator or People Services Coordinator
Strong organisational skills and the ability to juggle multiple tasks in a fast‐paced environment
High attention to detail and strong written and verbal communication skills
Service‐driven, proactive and confident engaging with stakeholders
Comfortable working in a ticket‐based or case‐management environment
Knowledge of HR policies, processes and Australian employment legislation
Collaborative, supportive and able to work autonomously when required
Why This Role?
Supportive, collaborative People Services team
Exposure to enterprise‐level HR transformation
Clear processes, structured workflows and defined SLAs
Meaningful work during a busy and exciting change period
Competitive hourly rate equivalent to a salary package of approx.
$80,000
If you're available immediately or on short notice and enjoy hands‐on, high‐volume HR coordination, we'd love to hear from you.
Additional information
3‐month contract | ASAP start
South‐Eastern Suburbs | 4 days onsite
Hourly rate equivalent to a salary package of approx.
$80,000
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📌 Hr Coordinator (Melbourne)
🏢 The Next Step Recruitment
📍 Melbourne