We're partnering with our client to find an experienced HR Consultant to support their People Services function during a period of increased organisational demand and significant transformation.
With higher volumes of employee, manager and recruitment‐related enquiries flowing through a new case‐management process, this role will be critical in providing timely, accurate and strategic HR support.
You'll work closely with leaders to navigate change, manage people matters and maintain strong operational outcomes.
If you enjoy working across strategic HR consulting, employee relations and high‐volume HR delivery, this is an excellent opportunity to step into a busy, collaborative workplace.
Key Responsibilities
Act as a trusted HR consultant to leaders, providing advice on people matters, performance, policy and workforce planning
Manage and support employee relations issues including low‐level performance matters, conduct concerns, informal resolutions and investigations
Guide leaders through organisational change, new processes and evolving ways of working
Provide advice on recruitment strategy, workforce needs and hiring decisions
Support managers and candidates through recruitment workflows and onboarding processes
Assist employees and leaders with day‐to‐day HR queries, ensuring accuracy, compliance and timely case resolution
Interpret modern awards,



policies and employment legislation to support decision‐making
Identify opportunities for process improvement as new processes and operating rhythms are embedded
Contribute to people initiatives, engagement activities and continuous improvement across the People Services function
About You
Experience as an HR Consultant, HR Business Partner, HR Advisor or Senior HR Generalist
Strong capability in providing pragmatic, solutions‐focused HR advice to leaders
Demonstrated experience managing employee relations matters
Solid understanding of recruitment workflows, workforce planning and organisational needs
Comfortable working in a high‐volume, ticket‐based or case‐management environment
High attention to detail with a strong customer‐service mindset
Confident navigating change and supporting leaders through transformation
Knowledge of Australian legislation, Fair Work and modern awards
Why Join This Team?
Supportive, collaborative People Services environment
Exposure to enterprise‐level HR transformation
Clear processes, SLAs and structured workflows
Meaningful, ongoing work during a busy and exciting change period
If you're available immediately or on short notice and enjoy hands‐on, fast‐paced HR consulting, we'd love to hear from you.
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📌 Hr Coordinator (Melbourne)
🏢 The Next Step Recruitment
📍 Melbourne