American Express in Sydney is seeking a Customer Service Specialist focused on listening to customers throughout their complaint journey, using all available tools and partnering with teams to determine the right way forward.You will stay highly organized, accessible across channels, and contribute as a supportive, high-performing colleague within a large enterprise, helping to improve our customers' experience with Amex.
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📌 Customer Dispute Advocate & Experience Champion (Sydney)
🏢 American Express
📍 Sydney
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