2mo ago , from Coca-Cola Europacific Partners
We are seeking a motivated and customer focused Field Service Technician to join our team, servicing the Mackay (QLD) area on a Full-Time, permanent basis.
In this role, you will be the hero behind the scenes, supporting our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites.
You'll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.
Ready to Trade FIFO for Family Time?
Still love being on the tools but over missing birthdays, weekends, and family milestones?
This is your chance to keep doing hands‐on, technical work without the FIFO lifestyle.
Join a role where you'll solve problems, work directly with customers, and be home at the end of the day.
Whether you're ready for more balance, greater stability, or you're a seasoned technician looking to stay in the industry without the long stretches away from home, we'd love to hear from you.
You've spent years building your skills.
Now put them to work in a role that lets you enjoy life outside of work too!
What's in it for you:
Monday to Friday role7:55 am start onsite, finishing at 4:00pm in line with the EABoost your earning potential with overtime and additional on-call/call-out allowances, with on-call duties shared across the team on a rotating roster every third week.
This is a hands‐on role ideal for a trade-qualified Electrician or Refrigeration Technician who enjoys working independently in the field.
Experience with coffee machines or within a coffee service environment is highly regarded, though not essential.
Key Responsibilities




Safety First - Uphold a strong safety culture, follow all OHS requirements, and proactively identify risksCustomer Service - Deliver a great customer experience with professional, timely, and reliable serviceFirst-Time Fixes - Diagnose and repair equipment efficiently, aiming to resolve issues on the first visitQuality Service - Perform repairs and preventative maintenance to ensure optimal equipment performanceEfficiency - Maximise time in the field, use parts effectively, and maintain accurate vehicle inventoryProcesses & Systems - Follow standard procedures and utilise IT tools to manage service calls and reportingTeamwork - Collaborate with your team and contribute to continuous improvement initiativesSkill Development - Continuously build your technical capability through training and hands‐on experience
About You
Trade qualified in Electrical or Refrigeration (will consider restricted licenses).
Confident communicator, able to engage effectively with stakeholders at all levelsSkilled at building and maintaining strong relationships with internal and external customersStrong troubleshooting and fault-finding skills with a solutions-focused approachHighly organised with excellent time management and the ability to work autonomouslyProactive mindset with a focus on continuous improvementComfortable using mobile/field service technology and IT systemsFull,



valid driver's licence (required for field-based work)Background in coffee service or coffee machine maintenancehighly regarded.
What We Offer
Work with one of the world's most recognisable brands.Grow your career through world-class learning, development and progression opportunities across a global business.Enjoy a generous monthly product allowance and access to discounted staff purchasing on a wide range of CCEP products.Access 700+ exclusive discounts across groceries, fitness, leisure, travel and retail through our Cheers Rewards & Recognition platform.Take part in our Employee Share Purchase Plan and share in CCEP's success.Access wellbeing support for you and your family, including free and confidential counselling through our EAP.
If you're a hands‐on technician who takes pride in delivering great service and wants to work with industry-leading equipment, we want to hear from you.
Ready to Make Magic Happen
Applications close on Thursday the 15th of October, ****.
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Coca-Cola Europacific Partners is committed to an inclusive, equitable and protected workplace where everyone is supported.
If you need any accessibility adjustments during the process, please let us know.
Your wellbeing matters to us.
When you join CCEP, you're stepping into a global organisation known for developing exceptional talent.
We invest deeply in learning, mobility and long‐term growth, creating an environment where your ambition is backed and your career can thrive.
This role is subject to standard pre-employment checks, which may include references, working rights, background checks and/or medical assessments.
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📌 Field Service Technician - Mackay, Qld (Queensland)
🏢 CCEP
📍 Queensland