This role supports young people and families who may be experiencing trauma, instability or risk of entering residential care.
The worker provides practical and emotional support to help young people build independence, stay connected to community, and improve their wellbeing.
About the Role
This role supports young people and families who may be experiencing trauma, instability or risk of entering residential care.
The worker provides practical and emotional support to help young people build independence, stay connected to community, and improve their wellbeing.
Main Duties
Support young people and families in their homes and community
Help young people develop life skills and independence
Assist with education, employment and community connection goals
Work with young people to create and review case plans
Advocate for clients and link them with services and supports
Maintain case notes, reports and client records
Work collaboratively with other services, schools and community agencies
Adapt support to suit individual client needs
Participate in team meetings, supervision and training
Travel within the community and transport clients when required
Key Skills Needed
Experience working with vulnerable young people and families
Understanding of trauma-informed practice




Solid communication and relationship‐building skills
Ability to manage challenging behaviours and complex situations calmly
Good case management and organisational skills
Ability to work independently and as part of a team
Strong documentation and computer skills
Flexible and adaptable approach
Ability to advocate for clients and work collaboratively with services
Experience & Knowledge Preferred
Youth work, family services, child protection or community services experience
Knowledge of adolescent development, mental health and substance use
Understanding of the statutory and community services sector
Experience supporting clients from diverse cultural backgrounds
Qualifications & Requirements
Degree or Advanced Diploma in Social Work, Psychology, Community Services or similar
Current Working With Children Check
Police Check
Victorian Driver's Licence
First Aid Certificate (or willingness to obtain)
Ideal Candidate
Someone who is:
Calm, resilient and empathetic
Confident working with high‐risk or complex young people
Able to build trust quickly
Organised and proactive
Passionate about improving outcomes for young people and families
Comfortable working flexibly in community‐based environments
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📌 Youth Worker/Case Manager - My Life Program (Victoria)
🏢 Tradewind
📍 Victoria