Dubbo Medical & Allied Health Group is seeking a professional and dedicated Medical Receptionist to join our team.
This is a full-time position based in Dubbo, NSW ****.
As Medical Receptionist, you will be the first point of contact for our patients and visitors, playing a vital role in ensuring our practice operates smoothly and efficiently.
This position is central to delivering exceptional customer service and maintaining the administrative backbone of our medical facilities.
Gap year students encouraged to apply.
What you'll be doing
Greeting patients and visitors with a warm, professional demeanour and managing the reception area
Scheduling and confirming patient appointments, managing the appointment system efficiently
Processing patient registrations and maintaining accurate patient records and documentation
Handling incoming and outgoing telephone calls, directing enquiries appropriately
Processing payments, invoicing and managing patient account administration
Managing patient correspondence and responding to routine enquiries
Coordinating with medical staff to ensure smooth clinic operations
Maintaining confidentiality and complying with privacy legislation and health information standards
Performing general administrative tasks including filing, data entry and photocopying
Supporting the practice with special projects and other duties as required
What we're looking for
Previous experience working as a medical receptionist or in a similar healthcare administrative role
Demonstrated proficiency with medical practice management software and computer systems
Excellent organisational and time management skills with the ability to prioritise multiple tasks




Strong communication and interpersonal skills with a professional telephone manner
High level of accuracy and attention to detail when handling patient information and administrative tasks
Knowledge of medical terminology and understanding of healthcare compliance requirements
Ability to work effectively as part of a team in a fast-paced environment
A calm, patient approach when dealing with patients, particularly those who may be unwell or stressed
Current knowledge of privacy legislation and patient confidentiality obligations
Willingness to undertake relevant training and professional development
What we offer
Dubbo Medical & Allied Health Group is committed to fostering a supportive and collaborative workplace culture.
We offer our team members competitive remuneration, ongoing professional development opportunities and a positive work environment where your contributions are valued.
We understand the importance of work-life balance and provide adaptable working arrangements where possible.
Our practice is dedicated to the wellbeing of our employees and we provide a supportive workplace that encourages teamwork, learning and career growth within the healthcare sector.
About us
Dubbo Medical & Allied Health Group is a respected healthcare provider serving the Dubbo community.
We are committed to delivering high-quality, compassionate healthcare services to our patients.
Our practice brings together medical professionals and allied health practitioners who work collaboratively to provide comprehensive care.
We pride ourselves on maintaining strong relationships within our community and providing accessible, professional healthcare services to all our patients.
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📌 Medical Receptionist (Dubbo)
🏢 Dubbo Medical & Allied Health Group
📍 Dubbo