Business Development and Relationship ManagerQuad Carbon is a leading provider of IT services, offering technical operational and project support to all market verticals.
We are committed to delivering exceptional service and innovative solutions to our clients.JOB DESCRIPTIONWe are looking for a Client Growth and Account Manager to help grow the business by identifying and winning new clients, while also supporting and strengthening relationships with existing clients.Candidates must have a minimum of 5+ years of business development experience.This role suits someone who is commercially minded, confident building relationships, and able to move comfortably between business development, account management, and day-to-day client coordination.
You will play a key part in helping us expand our client base, improve client experience, and identify opportunities for further work across existing accounts.Applicants are required to have a minimum of 5+ years of account management experience.KEY ACCOUNTABILITIES AND JOB TASKS:Identify and pursue new business opportunitiesBuild and maintain a pipeline of prospective clientsConduct outreach, qualify opportunities, and arrange meetingsPrepare proposals, presentations, and other sales support materialAssist with tender, bid,



and proposal responses where requiredBuild strong working relationships with existing clientsAct as a reliable point of contact for client communication and follow-upHelp coordinate account activity and ensure client needs are understood internallyIdentify opportunities to expand services within existing accountsSupport client retention through responsive and professional relationship managementMaintain accurate records of sales activity, client interactions, and opportunitiesWork closely with internal teams to support smooth delivery and a high standard of client serviceABOUT YOUYou are a strong communicator who can build credibility quickly and keep things moving.
You are comfortable initiating conversations with prospective clients, while also maintaining trust and consistency with existing clients.You will ideally bring:experience in business development, account management, client services, or a similar commercial roleconfidence engaging with decision-makers and building relationshipsstrong written and verbal communication skillsan organised and proactive approach to follow-up and pipeline managementthe ability to identify commercial opportunities and turn them into actiongood judgement, professionalism, and attention to detailexperience using CRM systems and standard business toolsprior experience in IT services industryAustralian citizenship or permanent residency statusexperience in B2B servicesexperience preparing proposals or responding to tendersexperience working with technical or professional service teamsWHAT WE OFFERthe opportunity to play a key role in the company's growtha varied role across current business and client managementa collaborative and professional working environmentcompetitive salary based on experienceopportunities for professional development and increased responsibility over time
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📌 Business Development And Relationship Manager (Brisbane)
🏢 Quad Carbon
📍 Brisbane