MSK Pain Group is a well-established, busy specialist practice in Glen Iris treating musculoskeletal and neuropathic pain.
We're looking for a switched-on, organised administrator to join our friendly team 4 days a week on site.
About the Role:
You'll be the link between our patients, doctors, hospitals and the wider team, providing administrative support and patient coordination in a fast-paced clinical setting.
Key Duties Include:
Booking patient appointments and procedures
Answering phones and responding to patient and referrer emails
Welcoming patients and providing a warm, professional experience
Liaising with patients, hospitals and clinical staff
Processing referrals, procedural paperwork and patient documentation
Preparing and submitting theatre lists
Billing, procedural billing and following up outstanding accounts
Managing daily practice administration




What You'll Need:
Confident computer skills and ability to work across software platforms
Experience with Gentu or similar practice management software is a bonus, but not essential (full training provided)
Strong communication and interpersonal skills, with a caring manner for patients
Ability to prioritise and manage multiple tasks
Attention to detail and a proactive attitude
Discretion when handling confidential patient information
Part-time flexibility: 4 days per week (30 hours)
Some work-from-home days may be available
Free in office parking
Work alongside a supportive and experienced team
Extensive on-the-job training provided
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📌 Medical Administrator (Melbourne)
🏢 MSK Pain Group
📍 Melbourne