We are looking for a motivated and customer-focused Sales & Admin Assistant to join our small team at Rev-Bikes in Nunawading.
Part time or full time considered, with plenty of flexibility to suit the right candidate.Rev-Bikes sell & service e Bikes, e Trikes and e Tandems (and a growing range of Adaptive e Bikes), as well as installing low-powered Conversion Kits to electrify existing bicycles.
Our customers vary widely, but are often retirees and people with various disabilities.This is a dynamic, hands-on role combining customer sales, retail support, and administrative duties.
You will be the face of the store—helping customers find the right eBikes and accessories, while ensuring smooth day-to-day operations behind the scenes.If you are energetic, organised, and passionate about delivering great customer experiences, this role may be a great fit for you.Key ResponsibilitiesWelcome and assist customers in-store, via phone, and emailUnderstand customer needs and recommend suitable bicycles and accessoriesDrive sales through consultative selling and product knowledgeHandle customer enquiries and follow-ups to ensure satisfactionSupport after-sales service and customer retentionAdministration & OperationsProcess sales accurately using POS systemsMaintain customer records and CRM updatesAssist with invoicing, quotes, and general admin tasksSupport store presentation, merchandising,



and displaysStock & Inventory SupportAssist with stock management, tagging, and receiving deliveriesSupport stocktakes and inventory reportingMonitor and report low stock levelsTeam SupportWork closely with the sales and workshop teamsSupport marketing promotions and in-store campaignsContribute to a positive and high-performing team cultureAbout YouWe are looking for someone who is:Passionate about bikes & the cycling lifestyle (essential to have at least some experience with bicycles)Confident in customer service and/or retail salesClear communicator (excellent English) with a friendly and skilled approachHighly organised with great attention to detailComfortable using computers, ideally experienced with Xero & Shopify (or happy to learn)Sales-driven, with a willingness to learn and growReliable, mature, proactive, and a strong team playerWhat We OfferSupportive and energetic team environmentOn-the-job training and product knowledge developmentOpportunity to grow within the businessStaff discounts on bikes and accessoriesPerformance-based incentives (where applicable)Key Performance AreasSales performance and conversion ratesCustomer satisfaction and service qualityAccuracy in administration and stock handlingContribution to team and store performance
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📌 Sales & Admin Assistant (Melbourne)
🏢 REV Bikes
📍 Melbourne