07th October, ****
Client Services Administrator
Salary:
$80,000–$100,000 + superannuation
Location:
Earlwood, Sydney
Work style:
Permanent full-time | Office-based
Why This Role
Take on varied practice administration within an established accounting firm, with experienced colleagues around you and responsibility for keeping client matters moving.
Join a seven-person administration team supporting 17 accountants across client communication, document preparation, government agency liaison and follow-ups.
The position combines front-line client service with the detailed coordination that keeps an accounting practice running smoothly.
Clear procedures and modern systems support the work, while initiative and ideas for improving processes are encouraged.
This opportunity suits someone who enjoys taking ownership, maintaining accurate records and seeing tasks through to completion.
The Role
Support accountants, managers and clients across day-to-day practice administration.
Responsibilities include:
Acting as a first point of contact for client enquiries
Providing administrative support to accountants and managers
Liaising with the ATO, ASIC and other government agencies
Preparing and lodging ASIC forms
Assisting with company, trust and other entity establishments
Maintaining accurate client records and practice management systems
Preparing correspondence, documents and electronic signing packs
Monitoring deadlines and following up outstanding information and actions
Supporting reception and general office administration
Communicating effectively across local and offshore teams
Helping improve administrative processes and workflows
About Our Client
Our client is an established Sydney accounting and business advisory practice with a history stretching back more than 60 years.
Longstanding, often multi-generational relationships underpin its work with business owners, private clients and SMEs across varied industries.
The team values clear communication, care and consistent professional standards.




Investment in cloud systems, automation and AI supports efficient administration and responsive client service.
The practice combines that modern approach with an experienced team and established procedures.
What You'll Bring
At least two years' administration experience in an Australian accounting practice or similar professional services environment
Experience dealing with the ATO and ASIC
Explicit written and verbal communication, including a professional phone manner
Strong organisation and confidence managing competing deadlines
Attention to detail and pride in maintaining complete, accurate records
Working knowledge of Microsoft Office and cloud-based systems
Initiative and a reliable approach to follow-ups
Confidence learning new systems and improving processes
A collaborative approach to supporting colleagues and clients
Permanent working rights in Australia
Experience establishing companies, trusts, or other entities will be highly regarded.
The practice uses Xero, Xero Practice Manager, ATO SmartDocs, FYI Docs, BGL CAS 360, Simple Fund 360, FuseDocs and FuseSign.
Familiarity with these platforms is useful, alongside a willingness to learn.
What's On Offer
$80,000–$100,000 + superannuation
Permanent full-time, office-based position in Earlwood
Support from an experienced seven-person administration team
Varied responsibilities across client service and practice administration
Clear systems, documented procedures and guidance from colleagues
Modern cloud platforms and practical exposure to automation and AI
Autonomy within clear service standards
Opportunities to contribute ideas and improve processes
Birthday leave and regular social events
Long-term opportunity within an established accounting and advisory practice
Next Steps
If you are an experienced Client Services Administrator seeking varied work, client contact and a supportive team, please submit your resume.
A cover letter is encouraged but optional.
For a confidential discussion, contact Shaun at Minchin Recruitment:
******
**************
#SCR-shaun-minchin

📌 Client Services Administrator (Sydney)
🏢 Recruitment
📍 Sydney