Join Our Team as a Care Coordinator!
Are you passionate about making a real difference in people's lives?
Do you thrive in a role that blends client care, coordination, and relationship-building?
If so, we'd love to hear from you!
We're looking for a full-time Care Coordinator to join our dedicated team and help support individuals in living their best lives.
This role is all about ensuring high-quality care, maintaining strong client relationships, and keeping everything running smoothly behind the scenes.
What You'll Be Doing:
Client Relationship Maintenance
– Build meaningful connections with clients and their representatives, acting as a key point of contact and ensuring they receive the best possible care.
Client Care Structure
– Review and maintain care plans, risk assessments, and service agreements to keep everything up to date and in line with best practices.
Client Onboarding
– Manage the full onboarding process, including client assessments, service agreements, care documentation, and initial support worker arrangements.
Shift Rostering
– Manage a rolling 6-week roster, filling shifts with the right support workers and ensuring smooth service delivery.
Reporting & Administration
– Keep records accurate, review shift notes, and collaborate with internal teams to enhance care services.
Business & Community Relationships
– Work alongside allied health professionals, support coordinators, and external partners to strengthen our care network.
What We're Looking For:
•
Robust communication skills
– You're approachable, clear, and adaptable in your communication.
•
Customer service mindset




– You genuinely care about providing exceptional service to clients and their families.
•
Attention to detail
– You're organized and thorough, ensuring everything is in place for seamless care delivery.
•
Team player
– You work well with others and step up when needed.
•
Excellent time management
– You can juggle multiple tasks and meet deadlines without breaking a sweat.
•
A current and valid Australian Driver's Licence
– Travel to client meetings may be required.
Bonus Points If You Have:
•Bachelor's degree in Healthcare Administration, Case Management, Social Work or related field
•Minimum of two years of experience in healthcare or care coordination
Must Have:
•Knowledge of healthcare delivery systems and care coordination techniques
•Excellent organizational, communication, and interpersonal skills
•Ability to work independently or as part of a team in a fast-paced environment
•Strong analytical and problem-solving skills
•Commitment to client-centered care and empathy for client needs
•Proficient in Microsoft Office Suite with strong tech skills and the ability to adapt to new software easily
•With current NDIS Worker Screening & Working With Children Checks
Why Join Us?
At The Disability Company, we believe in empowering both our clients and our team members.
You'll be part of a supportive, purpose-driven workplace where your work truly matters.
We offer ongoing training, opportunities for growth, and a chance to make a lasting impact.
Our Location:
Hallam, Victoria
If this sounds like the perfect role for you, we'd love to chat!
Apply now and help us create a world where everyone gets the support they deserve.

📌 Care Coordinator (Melbourne)
🏢 The Disability
📍 Melbourne