Automotive Service & Operations Manager / 4-Day Work Week / Every Friday OffYou will be responsible for helping manage the day-to-day service and front-office operations across Sandgate Auto Electrics & Automotive and AllBrand Caravan Services.
This is more than a service advisor position.
You'll work closely with the business owner and our experienced technical teams, taking responsibility for daily operations across both businesses.Key responsibilitiesDelivering exceptional, personalised customer service and building long-term customer relationshipsManaging customer enquiries, bookings and service requestsKeeping customers informed throughout the repair process and handling customer concerns professionallyCoordinating daily workshop bookings and job schedulingLiaising with auto electricians, mechanics and caravan repair techniciansMonitoring job progress and ensuring work is completed efficientlyManaging workflow, technician availability and repair prioritiesIdentifying and ordering parts through suppliers and following up availabilityPreparing and managing estimates and repair quotationsMaintaining accurate job records and workshop administrationAbout youExperience as an Automotive Service Manager, Workshop Manager,



Senior Service Advisor or similarGood knowledge of automotive mechanical and/or auto electrical repairsExceptional customer service and communication skillsStrong organisational and time-management skillsExperience managing workshop bookings, technicians and job workflowsUnderstanding of parts ordering, suppliers, quotations and repair processesConfidence using computers and workshop management systemsAbility to prioritise competing demands and solve problemsCaravan experience is highly regarded but not essentialAbout usSandgate Auto Electrics & Automotive and AllBrand Caravan Services are part of the McArthur Industries Group, a proudly Australian, family-owned Queensland business with more than 50 years of industry experience.
Our businesses specialise in automotive mechanical repairs, auto electrical services, caravan servicing, repairs, insurance work, upgrades and custom installations.
Our reputation has been built on quality workmanship, honest advice and outstanding customer service.
$90,000–$110,000 + super, depending on experienceFull-time, four-day working week — Monday to ThursdayEvery Friday off — three-day weekends every weekEstablished, family-owned Queensland businessesModern, fully equipped automotive and caravan workshopsGenuine responsibility, autonomy and involvement in business operationsSupportive and experienced workshop teamsOngoing training and skilled developmentOpportunity to grow into a broader operational leadership role
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📌 Automotive Service & Operations Manager / 4-Day Work Week / Every Friday Off (Brisbane)
🏢 Allbrand Caravan Services
📍 Brisbane