A market-leading provider of vehicle rental and leasing services is seeking an experienced National Credit Manager to join its Australian operations.
This is a critical appointment within a privately owned and rapidly growing organisation, offering the opportunity to lead a credit team through a significant stage of growth.
About the Organisation
The business is distinguished by a team of specialists with deep industry experience and a genuine commitment to their work.
Its culture is founded on authentic values, fostering a professional yet relaxed working environment.
The organisation is dedicated to making a positive difference in people's lives and to supporting the development of its people.
About the Role
In the initial phase, the role will be highly hands-on, with a focus on strengthening credit collection processes, leading and developing the credit team, managing risk exposures and collaborating with stakeholders across the business.
Key Responsibilities
Lead the credit team through a period of growth, contributing to the development of systems, processes and policies
Hold ultimate accountability for team performance, culture, annual reviews and professional development
Work closely with Credit Controllers on escalation processes and the monitoring of accounts of concern
Conduct annual credit reviews for larger customers
Collaborate with the Credit Risk Manager on customer account applications, making daily decisions on appropriate account structures
Prepare monthly management and Board reporting on credit performance,



together with weekly reporting to branches and the sales team
Visit branches to build relationships and strengthen understanding of credit processes
Develop credit strategies to improve risk exposure and cashflow, applying a Lean approach to process efficiency
Where skills permit, contribute to commercial financial and credit reviews of lease transactions and facilities
Skills and Experience
Minimum five years' credit experience, spanning both collections and the management of accounts of concern
Demonstrated experience leading and managing a credit team
Tertiary financial qualification and/or substantial financial experience gained in a comparable role
Lending experience (highly regarded but not essential)
Sound judgement, with the ability to balance a cooperative approach and the confidence to hold a position when warranted
Strong financial and commercial acumen, with the ability to analyse information and identify underlying issues
Composure and credibility in difficult or assertive customer conversations
Excellent relationship-building and communication skills, with the ability to earn the trust of stakeholders across the business
Proficiency in Excel and systems, and a commitment to improving, streamlining and automating processes
Flexibility, strong organisational skills and exceptional attention to detail
The organisation places equal emphasis on outcomes achieved and the manner in which they are delivered.
Location: Western suburbs
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📌 National Credit Manager (Melbourne)
🏢 FourQuarters Recruitment
📍 Melbourne