Senior Service Engineer – Longwall (Permanent)Location: Paget, Mackay QLDContract type: PermanentWork model: Hybrid (workshop based with minimal travel)We are seeking a highly experienced Senior Service Engineer – Longwall to join our Mackay-based team.
This is not your standard Mechanical Fitter position.We're looking for a true Longwall specialist with extensive, hands‐on experience working directly with longwall equipment and systems.
Whether you've spent your career on a longwall crew underground, supporting longwall operations for an OEM, or leading major overhaul and rebuild projects, your expertise will be highly valued in this senior technical role.Based in our Paget workshop, you'll use your practical longwall knowledge to support equipment rebuilds, technical investigations, reliability improvements and customer outcomes across Australia's underground coal mining industry.What's on Offer?
5/2 rosterWeekend work availableSignificant overtime opportunitiesPermanent employment opportunityCompetitive remuneration packageSenior specialist rates reflective of your experienceWorkshop‐based role with minimal travelHome every nightLong‐term career opportunities within a growing businessKey ResponsibilitiesConduct inspections, assessments and failure investigations of longwall equipment.Lead overhaul,



repair and rebuild activities.Provide specialist technical advice and troubleshooting support.Analyse equipment performance and identify improvement opportunities.Support engineering teams with product development and reliability initiatives.Prepare technical reports and recommendations.Mentor and support workshop personnel through the sharing of technical expertise.Assist customers with maintenance strategies and equipment performance solutions.Ensure all work is carried out safely and to the highest quality standards.About You – EssentialMechanical Trade Qualification (Mechanical Fitter, Diesel Fitter or equivalent).
Minimum 5 years' direct experience working on longwall equipment.Extensive practical knowledge of underground longwall mining operations.Strong understanding of:AFCs (Armoured Face Conveyors)Beam Stage Loaders (BSL)CrushersPowered Roof Supports (Shields)ShearersHydraulic systemsGearboxes and drive systemsProven fault‐finding and troubleshooting capability.Solid communication and technical reporting skills.Highly RegardedUnderground coal mining experience.OEM longwall equipment experience.Longwall relocations and commissioning experience.Reliability engineering and root cause analysis experience.Previous supervisory or technical leadership experience.Standard 11 and Coal Board Medical.We Want Someone Who Has Lived LongwallThis position is designed for someone who truly understands longwall equipment because they've worked with it day in and day out.Potential candidates may be:A Senior Mechanical Fitter on a longwall crewA Longwall Maintenance SupervisorA Longwall CoordinatorAn OEM Service SpecialistA Longwall Rebuild SpecialistIf you've spent years working directly on longwall equipment and are looking for a role where your knowledge is recognised and rewarded, we'd like to hear from you.Applicants without significant direct longwall experience will not be considered or contacted.
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