Summary:
We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team.
The successful candidate will be responsible for providing exceptional customer service to our clients, managing customer inquiries and complaints, and ensuring that all customer needs are met in a timely and effective manner.
Responsibilities:
Respond to customer inquiries and complaints via phone, email, and in-person
Manage customer accounts and ensure that all information is accurate and up-to-date
Process customer orders and ensure that they are fulfilled in a timely and accurate manner
Collaborate with other departments to resolve customer issues and ensure customer satisfaction
Maintain a high level of professionalism and customer service at all times
Provide administrative support to the customer service team as needed
Qualifications:
High school diploma or equivalent required; associate's or bachelor's degree preferred
2+ years of experience in customer service or a related field
Excellent communication and interpersonal skills
Strong organizational and time management skills
Ability to work independently and as part of a team
Proficient in Microsoft Office and other relevant software programs
📌 Customer Service Administrator (Perth)
🏢 KVS
📍 Perth
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