Retail & Visitor Experience Team MemberAre you passionate about customer service, tourism, hospitality, and creating memorable experiences?
We are seeking an enthusiastic and motivated Retail & Visitor Experience Team Member to join our team in a unique and dynamic tourism environment.
This is an exciting opportunity for someone who loves engaging with people, delivering exceptional customer service, and is looking to build a long-term career within the tourism and hospitality industry.Starting in our Visitor Experience team, you'll gain valuable experience across retail, ticketing, guest services, events, and hospitality operations.
As your knowledge and confidence grow, you'll have the opportunity to progress into a Tour Guide role, where you'll share our story and deliver engaging, memorable experiences for visitors.No two days are the same.
You'll be welcoming visitors, assisting with sales and hospitality operations, supporting events, and helping create an outstanding experience for every guest who visits our site.About the RoleAs a key member of the Visitor Experience Team, you will:Deliver exceptional customer service and create memorable guest experiencesWelcome visitors and assist with ticketing and admissionsSupport retail sales and merchandise presentationAssist with bar service and hospitality operationsSupport the delivery of onsite events and experiencesMaintain site presentation and ensure facilities are clean, safe, and welcomingBuild positive relationships with visitors and provide accurate information about the venueLearn the brand story, products, and visitor experience offeringsContribute to achieving customer service, visitation, and sales targetsDevelop the skills and knowledge required to progress into a Tour Guide positionTour Guide Career PathwayAs you develop within the role, opportunities will be available to:Deliver engaging and informative tours to groups and individual visitorsShare the organisation's history, products,



and unique storiesCreate memorable and interactive visitor experiencesBecome a knowledgeable brand ambassadorLead visitors through an exceptional tourism experience from start to finishAbout YouTo be successful in this role, you will have:Previous experience in hospitality, tourism, retail, customer service, or another customer-facing environmentCurrent RSA (Responsible Service of Alcohol) or willingness to obtainOutstanding communication and interpersonal skillsA friendly, confident, and engaging personalityA genuine passion for providing exceptional customer experiencesStrong relationship-building skills and the ability to interact with a diverse range of peopleStrong attention to detail and organisational skillsA proactive attitude and willingness to learnThe ability to work effectively both independently and as part of a teamFlexibility to work weekends, public holidays, and peak tourism periods when requiredWhat's on Offer?
$***** per hourClear career progression from Retail & Visitor Experience Team Member to Tour GuideOpportunity to work in a unique and exciting tourism destinationDiverse role combining retail, hospitality, events, customer engagement, and tourismOngoing training and professional developmentSupportive and collaborative team environmentThe chance to create unforgettable experiences for visitors every dayStable ongoing employment with genuine career growth opportunitiesIf you're a people person who enjoys hospitality, tourism, and creating exceptional guest experiences, we'd love to hear from you.ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability.
Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.Aboriginal and Torres Strait Islander people are encouraged to apply.
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📌 Retail & Visitor Experience Team Member (Bundaberg Central)
🏢 Manpower
📍 Bundaberg Central