Administration & Front Desk Services - Belmont Golf & BowlsBelmont Golf & Bowls is seeking a friendly, organised and customer-focused person to join our team in an Administration & Front Desk Services role.This is a varied, hands‐on position and an important point of contact for our members and guests.
The successful applicant will assist with front desk services, membership administration, general Club enquiries and the day‐to‐day administrative requirements of the Club.Key ResponsibilitiesFront Desk & Member ServicesWelcome and assist members, guests and visitorsAnswer incoming phone calls and respond to general enquiriesAssist members with golf bookings and Club informationProcess payments and transactions at the Front DeskAssist with member account and membership enquiriesProvide information about Club facilities, events, competitions and activitiesDeliver friendly and skilled customer service at all timesDirect enquiries to the appropriate Club department when requiredMembership AdministrationProcess new memberships and membership renewalsUpdate and maintain accurate member recordsAssist with membership fees, payments and account enquiriesPrepare membership correspondence and documentationAssist with membership cards and member account informationMaintain confidentiality when handling member informationGeneral AdministrationRespond to emails and telephone enquiriesData entry and maintenance of Club recordsPrepare letters, notices, documents and spreadsheetsFiling,
scanning and general record keepingAssist with function and event enquiriesAssist with Club communications and member noticesProvide administrative support to Management and other Club departmentsComplete other general administrative duties as requiredAbout YouThe successful applicant will ideally have:Previous experience in administration, reception or customer serviceExcellent customer service and communication skillsA friendly, professional and approachable mannerStrong organisational and time-management skillsGood attention to detail and accuracyConfidence dealing with a wide range of peopleAbility to remain calm and professional in a busy environmentGood computer skills, including Microsoft Word, Excel and OutlookAbility to learn new computer and Club management systemsAbility to work independently and as part of a teamReliability, flexibility and a positive attitudePrevious experience within a golf club, registered club, hospitality or similar member‐based environment would be highly regarded; however, it is not essential.The RoleThis position would suit someone who enjoys working with people and is comfortable balancing front desk customer service with administration duties.As one of the first points of contact at Belmont Golf & Bowls, you will play an important role in providing a welcoming and professional experience for our members and guests while supporting the smooth day‐to‐day operation of the Club.If you are organised, approachable and passionate about providing great customer service, we would love to hear from you.Pay: $***** - $***** per hourExpected hours: 38.0 per weekWork Location: Belmont NSW
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📌 Administration & Front Desk Services – Belmont Golf & Bowls (New South Wales)
🏢 Golf Recruitment Central
📍 New South Wales
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